Table 2

Developed items for PPC

ComponentIdItemBased onSelected?*
Willingness (WIL)1I Propose improvements if I cannot execute the process according to the process descriptionHammer (2007) Yes
2I Exhibit enthusiasm for following the process and performing it correctlyHammer (2007) Yes
3I am willing to take accountability for the level of correct execution of processesRosemann and vom Brocke (2014) Yes
4I believe my way of working conforms to the process description on a daily basis-Yes
5I try to follow the process design and perform it correctlyHammer (2007) No
6I strive to ensure that I perform processes correctly, so the organization achieves its goalsHammer (2007) No
7When it improves my conformance to the process, I use the process modelNolte et al. (2016) No
Ability (AB)1I am skilled in following the processes correctlyHammer (2007) Yes
2The process-related training I followed was successful, in terms of helping me executing processes correctlyRosemann and vom Brocke (2014) Yes
3I know how the business processes workMcCormack and Johnson (2001) Yes
4I have access to all required resources to be able to execute the processes correctly-Yes

Note(s): * Whether the item was selected by the experts to be included in the survey questionnaire for validation

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