Table 1.

Components shaping the quality of partners’ relationships in the supply chain

AuthorComponents of relationships
Kumar et al. (1995)Conflict, trust, commitment, willingness to invest in cooperation, expectation of continuity
Dorsch et al. (1998) Trust, satisfaction, commitment, opportunism, customer orientation, ethical profile
Walter et al. (2003) Customer satisfaction, trust, commitment
Woo and Ennew (2004) Cooperation, adaptation, atmosphere
Benton and Maloni (2005)Commitment, trust, cooperation, conflict resolution
Lages et al. (2005) Information sharing, communication quality, long-term orientation, satisfaction
Fynes et al. (2005)Communication, trust, adaptation, commitment, dependence, cooperation
Rauyruen and Miller (2007) Trust, commitment, satisfaction, quality of service
Skarmeas et al. (2008) Satisfaction, trust, commitment
Su et al. (2008) Communication, trust, institutionalization, cooperation, adaptation, atmosphere
Payan et al. (2010) Satisfaction, trust, commitment, cooperation, coordination, specific resources
Ferrer et al. (2010) Strength, sharing, interdependence, trust
Svensson and Mysen (2011) Satisfaction, commitment, trust, opportunism, cooperation, coordination, continuity expectation, formalization, interdependence, specific resources
Mohaghar and Ghasemi (2011) Communication, trust, adaptation, commitment, interdependence, cooperation, atmosphere
Collins et al. (2012) Trust, commitment, adaptation, shared values, communication, opportunism, satisfaction, cooperation
Kühne et al. (2013) Trust, satisfaction, reputation, coordination, conflict, strength, dependence
Tsanos et al. (2014)Trust, commitment, common goals, cooperation, satisfaction, reciprocity
Source: Frankowska (2018) 

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