Table I. Study 2 descriptive statistics...

Table I.

Study 2 descriptive statistics and correlations

Sample	Source	N	Gender	Average age	Average length of membership		Average patronage^a		Committee participation
A	Agribusiness co-op	146	57% male	35	4.3 years		81%		31% yes
B	Financial services co-op	301	72% male	45	10 years		13 shares		22% yes
C	Consumer co-op	126	59% male	48	3.9 years		54%		23% yes
Sample A
	M	SD	√AVE	SCR	1	2	3	4	5
1 Co-op ostracism	2.53	1.65	0.90	0.98	(0.97)
2 Social undermining	2.31	0.97	0.81	0.89	0.36	(0.88)
3 Trust	5.39	0.95	0.74	0.83	−0.36	−0.70	(0.83)
4 WI	2.36	1.12	0.81	0.85	0.54	0.59	−0.58	(0.84)
5 WOM	5.70	1.10	0.86	0.89	−0.52	−0.58	0.59	−0.65	(0.89)
Sample B
1 Co-op ostracism	2.07	1.26	0.83	0.95	(0.95)
2 Social undermining	2.80	1.18	0.91	0.95	0.51	(0.95)
3 Trust	5.20	1.09	0.78	0.86	−0.51	−0.63	(0.85)
4 WI	2.66	1.30	0.88	0.91	0.59	0.53	−0.57	(0.89)
5 WOM	5.60	1.22	0.93	0.95	−0.52	−0.44	0.51	−0.63	(0.95)
Sample C
1 Co-op ostracism	1.98	1.16	0.85	0.96	(0.95)
2 Social undermining	2.21	0.78	0.70	0.78	0.46	(0.75)
3 Trust	5.74	0.84	0.84	0.90	−0.45	−0.57	(0.90)
4 WI	2.23	1.08	0.88	0.91	0.59	0.41	−0.52	(0.91)
5 WOM	6.26	0.84	0.84	0.87	−0.50	−0.45	0.53	−0.60	(0.86)

Sample	Source	N	Gender	Average age	Average length of membership		Average patronage^a		Committee participation
A	Agribusiness co-op	146	57% male	35	4.3 years		81%		31% yes
B	Financial services co-op	301	72% male	45	10 years		13 shares		22% yes
C	Consumer co-op	126	59% male	48	3.9 years		54%		23% yes
Sample A
	M	SD	√AVE	SCR	1	2	3	4	5
1 Co-op ostracism	2.53	1.65	0.90	0.98	(0.97)
2 Social undermining	2.31	0.97	0.81	0.89	0.36	(0.88)
3 Trust	5.39	0.95	0.74	0.83	−0.36	−0.70	(0.83)
4 WI	2.36	1.12	0.81	0.85	0.54	0.59	−0.58	(0.84)
5 WOM	5.70	1.10	0.86	0.89	−0.52	−0.58	0.59	−0.65	(0.89)
Sample B
1 Co-op ostracism	2.07	1.26	0.83	0.95	(0.95)
2 Social undermining	2.80	1.18	0.91	0.95	0.51	(0.95)
3 Trust	5.20	1.09	0.78	0.86	−0.51	−0.63	(0.85)
4 WI	2.66	1.30	0.88	0.91	0.59	0.53	−0.57	(0.89)
5 WOM	5.60	1.22	0.93	0.95	−0.52	−0.44	0.51	−0.63	(0.95)
Sample C
1 Co-op ostracism	1.98	1.16	0.85	0.96	(0.95)
2 Social undermining	2.21	0.78	0.70	0.78	0.46	(0.75)
3 Trust	5.74	0.84	0.84	0.90	−0.45	−0.57	(0.90)
4 WI	2.23	1.08	0.88	0.91	0.59	0.41	−0.52	(0.91)
5 WOM	6.26	0.84	0.84	0.87	−0.50	−0.45	0.53	−0.60	(0.86)

Notes:

WI = withdrawal intentions; WOM = word of mouth; AVE = average variance extracted; SCR = scale composite reliability; Scale alpha reliabilities are given on the diagonal (in parentheses); All correlations significant at p < 0.001 two-tailed; ^aFor sample B, we were not given permission to measure the % of use members do with their co-op. We thus used a proxy, namely, the number of shares people retain in the co-op. For sample A, patronage refers to the share of wallet in services terms, while for sample C, to the share of wallet in product terms

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