Table II.

Parameter estimates and significance levels

Sample ASample BSample C
Std. βpStd. βpStd. βp
Control variable paths
Gender → WI0.08(ns)0.06(ns)0.07(ns)
Age → WI−0.04(ns)0.08(ns)−0.09(ns)
Length of membership → WI−0.11(ns)−0.08(ns)−0.03(ns)
Patronage → WI−0.37***−0.03(ns)−0.15*
Committee participation → WI−0.01(ns)−0.01(ns)0.02(ns)
Gender → WOM−0.06(ns)−0.02(ns)0.04(ns)
Age → WOM−0.05(ns)0.01(ns)−0.11(ns)
Length of membership → WOM0.13(ns)0.05(ns)0.09(ns)
Patronage → WOM0.18**0.07(ns)0.01(ns)
Committee participation → WOM−0.01(ns)0.06(ns)0.13(ns)
Hypothesized paths
Co-op ostracism → WI0.37***0.39***0.51***
Co-op ostracism → WOM−0.33***−0.29***−0.37***
Trust → WI−0.59***−0.42***−0.39***
Trust → WOM0.67***0.45***0.37**
Other paths
Co-op ostracism → Trust−0.16*−0.30***−0.26**
Social undermining → Trust−0.72***−0.53***−0.61***
Social undermining → WI0.02(ns)0.06(ns)0.06(ns)
Social undermining → WOM0.07(ns)−0.01(ns)−0.07(ns)
R2 WI0.730.600.53
R2 WOM0.600.450.42

Notes:

WI = withdrawal intentions; WOM = word of mouth;

*

p < 0.05;

**

p < 0.01;

***

p < 0.001, ns = nonsignificant

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