Parameter estimates and significance levels
| Sample A | Sample B | Sample C | ||||
|---|---|---|---|---|---|---|
| Std. β | p | Std. β | p | Std. β | p | |
| Control variable paths | ||||||
| Gender → WI | 0.08 | (ns) | 0.06 | (ns) | 0.07 | (ns) |
| Age → WI | −0.04 | (ns) | 0.08 | (ns) | −0.09 | (ns) |
| Length of membership → WI | −0.11 | (ns) | −0.08 | (ns) | −0.03 | (ns) |
| Patronage → WI | −0.37 | *** | −0.03 | (ns) | −0.15 | * |
| Committee participation → WI | −0.01 | (ns) | −0.01 | (ns) | 0.02 | (ns) |
| Gender → WOM | −0.06 | (ns) | −0.02 | (ns) | 0.04 | (ns) |
| Age → WOM | −0.05 | (ns) | 0.01 | (ns) | −0.11 | (ns) |
| Length of membership → WOM | 0.13 | (ns) | 0.05 | (ns) | 0.09 | (ns) |
| Patronage → WOM | 0.18 | ** | 0.07 | (ns) | 0.01 | (ns) |
| Committee participation → WOM | −0.01 | (ns) | 0.06 | (ns) | 0.13 | (ns) |
| Hypothesized paths | ||||||
| Co-op ostracism → WI | 0.37 | *** | 0.39 | *** | 0.51 | *** |
| Co-op ostracism → WOM | −0.33 | *** | −0.29 | *** | −0.37 | *** |
| Trust → WI | −0.59 | *** | −0.42 | *** | −0.39 | *** |
| Trust → WOM | 0.67 | *** | 0.45 | *** | 0.37 | ** |
| Other paths | ||||||
| Co-op ostracism → Trust | −0.16 | * | −0.30 | *** | −0.26 | ** |
| Social undermining → Trust | −0.72 | *** | −0.53 | *** | −0.61 | *** |
| Social undermining → WI | 0.02 | (ns) | 0.06 | (ns) | 0.06 | (ns) |
| Social undermining → WOM | 0.07 | (ns) | −0.01 | (ns) | −0.07 | (ns) |
| R2 WI | 0.73 | 0.60 | 0.53 | |||
| R2 WOM | 0.60 | 0.45 | 0.42 | |||
| Sample A | Sample B | Sample C | ||||
|---|---|---|---|---|---|---|
| Std. β | Std. β | Std. β | ||||
| Gender → WI | 0.08 | (ns) | 0.06 | (ns) | 0.07 | (ns) |
| Age → WI | −0.04 | (ns) | 0.08 | (ns) | −0.09 | (ns) |
| Length of membership → WI | −0.11 | (ns) | −0.08 | (ns) | −0.03 | (ns) |
| Patronage → WI | −0.37 | −0.03 | (ns) | −0.15 | ||
| Committee participation → WI | −0.01 | (ns) | −0.01 | (ns) | 0.02 | (ns) |
| Gender → WOM | −0.06 | (ns) | −0.02 | (ns) | 0.04 | (ns) |
| Age → WOM | −0.05 | (ns) | 0.01 | (ns) | −0.11 | (ns) |
| Length of membership → WOM | 0.13 | (ns) | 0.05 | (ns) | 0.09 | (ns) |
| Patronage → WOM | 0.18 | 0.07 | (ns) | 0.01 | (ns) | |
| Committee participation → WOM | −0.01 | (ns) | 0.06 | (ns) | 0.13 | (ns) |
| Co-op ostracism → WI | 0.37 | 0.39 | 0.51 | |||
| Co-op ostracism → WOM | −0.33 | −0.29 | −0.37 | |||
| Trust → WI | −0.59 | −0.42 | −0.39 | |||
| Trust → WOM | 0.67 | 0.45 | 0.37 | |||
| Co-op ostracism → Trust | −0.16 | −0.30 | −0.26 | |||
| Social undermining → Trust | −0.72 | −0.53 | −0.61 | |||
| Social undermining → WI | 0.02 | (ns) | 0.06 | (ns) | 0.06 | (ns) |
| Social undermining → WOM | 0.07 | (ns) | −0.01 | (ns) | −0.07 | (ns) |
| 0.73 | 0.60 | 0.53 | ||||
| 0.60 | 0.45 | 0.42 | ||||
Notes:
WI = withdrawal intentions; WOM = word of mouth;
p < 0.05;
p < 0.01;
p < 0.001, ns = nonsignificant
Sharing content requires targeting cookies to be enabled. Please update your cookie preferences to use this feature.