Correlation matrix between perceived skill match level and change confidence
| M (/5) | SD | TS | LS | CS | MS | OS(m)L | CC | |
|---|---|---|---|---|---|---|---|---|
| Technical skills | 3.11 | 0.74 | 1 | |||||
| Legal skills | 3.14 | 0.68 | 0.7930 | 1 | ||||
| Credit skills | 2.88 | 0.97 | 0.5972 | 0.6479 | 1 | |||
| Managerial skills | 3.41 | 0.67 | 0.7778 | 0.7286 | 0.5971 | 1 | ||
| Overall skill (match) level | 3.13 | 0.67 | 0.8915 | 0.8929 | 0.8444 | 0.8694 | 1 | |
| Change confidence | 2.68 | 0.41 | 0.2410*** | 0.2044 | 0.2597*** | 0.2311*** | 0.2713*** | 1 |
| Technical skills | 3.11 | 0.74 | 1 | |||||
| Legal skills | 3.14 | 0.68 | 0.7930 | 1 | ||||
| Credit skills | 2.88 | 0.97 | 0.5972 | 0.6479 | 1 | |||
| Managerial skills | 3.41 | 0.67 | 0.7778 | 0.7286 | 0.5971 | 1 | ||
| Overall skill (match) level | 3.13 | 0.67 | 0.8915 | 0.8929 | 0.8444 | 0.8694 | 1 | |
| Change confidence | 2.68 | 0.41 | 0.2410*** | 0.2044 | 0.2597*** | 0.2311*** | 0.2713*** | 1 |
Notes:
***p < 0.05. Technical skills: knowledge related to product, services and procedures. Legal skills: laws and regulations of the bank sector. Credit skills: financial analysis. Managerial skills: soft skills such as team working and customer care
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