Table 1

Definitions of interpersonal trust

AuthorDefinition of trust
Rotter (1967), p. 651“Interpersonal trust is an expectancy held by an individual or a group that the word, promise, verbal or written statement of another individual or group can be relied upon”
Zand (1972), p. 230“Trusting behavior is defined here as consisting of actions that (a) increase one's vulnerability, (b) to another whose behavior in not under one's control, (c) in a situation in which the penalty (disutility) one suffers if the other abuses that vulnerability is greater than the benefit (utility) one gains if the other does not abuse that vulnerability”
Boon and Holmes (1991), p. 194“Trust is a state involving confident positive expectations about another's motives with respect to oneself in situations entailing risk”
Mayer et al. (1995), p. 712“Trust is the willingness of a party to be vulnerable to the actions of another party based on the expectation that the other will perform a particular action important to the trustor, irrespective of the ability to monitor or control that other party”
Mishra (1996), p. 265“Trust is one party's willingness to be vulnerable to another party based on the belief that the latter party is (1) competent, (2) open, (3) concerned, and (4) reliable”
Bhattacharya et al. (1998), p. 462“Trust is an expectancy of positive (or nonnegative) outcomes that one can receive based on the expected action of another party in an interaction characterized by uncertainty”
Das and Tang (1998), p. 494“Trust is the degree to which the trustor holds a positive attitude toward the trustee's goodwill and reliability in a risky exchange situation”
Lewicki et al. (1998), p. 439“confident positive expectations regarding another's conduct”
Rousseau et al. (1998), p. 395“Trust is a psychological state comprising the intention to accept vulnerability based upon positive expectations of the intentions or behavior of another”
Tschannen-Moran and Hoy (2000), p. 556“Trust is one party's willingness to be vulnerable to another party based on the confidence that latter party is (a) benevolent, (b) reliable, (c) competent, (d) honest and (e) open”
Tzafrir and Eitam-Meilik (2005), p. 196“Trust is the willingness to increase the resources invested in another party, based on positive expectations resulting from past positive mutual interactions”
Six (2007), p. 290“Interpersonal trust is a psychological state comprising the intention to accept vulnerability to the actions of another party, based upon the expectation that the other will perform a particular action that is important to you”
Ahteela and Vanhala (2018), p. 4“Interpersonal trust is defined as the positive expectations of individuals about the competence, benevolence, and reliability of the organizational members on lateral and vertical levels under risk-prone conditions”

or Create an Account

Close Modal
Close Modal