Definitions of interpersonal trust
| Author | Definition of trust |
|---|---|
| Rotter (1967), p. 651 | “Interpersonal trust is an expectancy held by an individual or a group that the word, promise, verbal or written statement of another individual or group can be relied upon” |
| Zand (1972), p. 230 | “Trusting behavior is defined here as consisting of actions that (a) increase one's vulnerability, (b) to another whose behavior in not under one's control, (c) in a situation in which the penalty (disutility) one suffers if the other abuses that vulnerability is greater than the benefit (utility) one gains if the other does not abuse that vulnerability” |
| Boon and Holmes (1991), p. 194 | “Trust is a state involving confident positive expectations about another's motives with respect to oneself in situations entailing risk” |
| Mayer et al. (1995), p. 712 | “Trust is the willingness of a party to be vulnerable to the actions of another party based on the expectation that the other will perform a particular action important to the trustor, irrespective of the ability to monitor or control that other party” |
| Mishra (1996), p. 265 | “Trust is one party's willingness to be vulnerable to another party based on the belief that the latter party is (1) competent, (2) open, (3) concerned, and (4) reliable” |
| Bhattacharya et al. (1998), p. 462 | “Trust is an expectancy of positive (or nonnegative) outcomes that one can receive based on the expected action of another party in an interaction characterized by uncertainty” |
| Das and Tang (1998), p. 494 | “Trust is the degree to which the trustor holds a positive attitude toward the trustee's goodwill and reliability in a risky exchange situation” |
| Lewicki et al. (1998), p. 439 | “confident positive expectations regarding another's conduct” |
| Rousseau et al. (1998), p. 395 | “Trust is a psychological state comprising the intention to accept vulnerability based upon positive expectations of the intentions or behavior of another” |
| Tschannen-Moran and Hoy (2000), p. 556 | “Trust is one party's willingness to be vulnerable to another party based on the confidence that latter party is (a) benevolent, (b) reliable, (c) competent, (d) honest and (e) open” |
| Tzafrir and Eitam-Meilik (2005), p. 196 | “Trust is the willingness to increase the resources invested in another party, based on positive expectations resulting from past positive mutual interactions” |
| Six (2007), p. 290 | “Interpersonal trust is a psychological state comprising the intention to accept vulnerability to the actions of another party, based upon the expectation that the other will perform a particular action that is important to you” |
| Ahteela and Vanhala (2018), p. 4 | “Interpersonal trust is defined as the positive expectations of individuals about the competence, benevolence, and reliability of the organizational members on lateral and vertical levels under risk-prone conditions” |
| Author | Definition of trust |
|---|---|
| “Interpersonal trust is an expectancy held by an individual or a group that the word, promise, verbal or written statement of another individual or group can be relied upon” | |
| “Trusting behavior is defined here as consisting of actions that (a) increase one's vulnerability, (b) to another whose behavior in not under one's control, (c) in a situation in which the penalty (disutility) one suffers if the other abuses that vulnerability is greater than the benefit (utility) one gains if the other does not abuse that vulnerability” | |
| “Trust is a state involving confident positive expectations about another's motives with respect to oneself in situations entailing risk” | |
| “Trust is the willingness of a party to be vulnerable to the actions of another party based on the expectation that the other will perform a particular action important to the trustor, irrespective of the ability to monitor or control that other party” | |
| “Trust is one party's willingness to be vulnerable to another party based on the belief that the latter party is (1) competent, (2) open, (3) concerned, and (4) reliable” | |
| “Trust is an expectancy of positive (or nonnegative) outcomes that one can receive based on the expected action of another party in an interaction characterized by uncertainty” | |
| “Trust is the degree to which the trustor holds a positive attitude toward the trustee's goodwill and reliability in a risky exchange situation” | |
| “confident positive expectations regarding another's conduct” | |
| “Trust is a psychological state comprising the intention to accept vulnerability based upon positive expectations of the intentions or behavior of another” | |
| “Trust is one party's willingness to be vulnerable to another party based on the confidence that latter party is (a) benevolent, (b) reliable, (c) competent, (d) honest and (e) open” | |
| “Trust is the willingness to increase the resources invested in another party, based on positive expectations resulting from past positive mutual interactions” | |
| “Interpersonal trust is a psychological state comprising the intention to accept vulnerability to the actions of another party, based upon the expectation that the other will perform a particular action that is important to you” | |
| “Interpersonal trust is defined as the positive expectations of individuals about the competence, benevolence, and reliability of the organizational members on lateral and vertical levels under risk-prone conditions” |
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