Discriminant validity of construct pairs
| Involvement | CE affect | CE cognition | CE behaviour | Ne affect | NE cognition | NE behaviour | WOM | |
|---|---|---|---|---|---|---|---|---|
| Involvement | 0.928 | |||||||
| CE affect | 0.642 | 0.939 | ||||||
| CE cognition | 0.502 | 0.598 | 0.916 | |||||
| CE behaviour | 0.631 | 0.666 | 0.787 | 0.814 | ||||
| NE affect | −0.194 | −0.229 | −0.030 | 0.016 | 0.914 | |||
| NE cognition | −0.083 | −0.044 | 0.210 | 0.088 | 0.530 | 0.816 | ||
| NE behaviour | 0.005 | 0.026 | 0.167 | 0.222 | 0.672 | 0.590 | 0.784 | |
| CD | −0.511 | −0.522 | −0.448 | −0.381 | 0.567 | 0.353 | 0.469 | |
| WOM | 0.521 | 0.499 | 0.580 | 0.644 | 0.177 | 0.284 | 0.338 | 0.916 |
| Involvement | CE affect | CE cognition | CE behaviour | Ne affect | NE cognition | NE behaviour | WOM | |
|---|---|---|---|---|---|---|---|---|
| Involvement | 0.928 | |||||||
| CE affect | 0.642 | 0.939 | ||||||
| CE cognition | 0.502 | 0.598 | 0.916 | |||||
| CE behaviour | 0.631 | 0.666 | 0.787 | 0.814 | ||||
| NE affect | −0.194 | −0.229 | −0.030 | 0.016 | 0.914 | |||
| NE cognition | −0.083 | −0.044 | 0.210 | 0.088 | 0.530 | 0.816 | ||
| NE behaviour | 0.005 | 0.026 | 0.167 | 0.222 | 0.672 | 0.590 | 0.784 | |
| CD | −0.511 | −0.522 | −0.448 | −0.381 | 0.567 | 0.353 | 0.469 | |
| WOM | 0.521 | 0.499 | 0.580 | 0.644 | 0.177 | 0.284 | 0.338 | 0.916 |
Notes:
The calculated values of the squared structural path coefficients between all possible pairs of constructs are presented in the upper triangle of the matrix. The average variance extracted is shown on the diagonal (shaded). Discriminant validity was established for all construct pairs since the average variance extracted was greater than the squared structural path coefficient. AVE figures are rounded up to the nearest tenth.
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