Overview of analysis 1 and 2
| Analysis 1 | Analysis 2 | |
|---|---|---|
| Purpose | To test the effect of technical and non-technical innovations on external effectiveness and internal efficiency | To test the mediating effect of non-technical innovation and customer participation in technical innovations on external effectiveness and internal efficiency |
| Method | Survey | Survey |
| Data and context | Two data sets: hospitals < 100 employees and primary care units > 10 employees | One data set: primary care units > 10 employees |
| Analysis | Multiple regression analysis | Serial mediation analysis |
| Hypotheses | H1a-b, H2a-b | H3a-b, H4a-b |
| Sample size (n) | 38*, 202** | 241** |
| Analysis 1 | Analysis 2 | |
|---|---|---|
| Purpose | To test the effect of technical and non-technical innovations on external effectiveness and internal efficiency | To test the mediating effect of non-technical innovation and customer participation in technical innovations on external effectiveness and internal efficiency |
| Method | Survey | Survey |
| Data and context | Two data sets: hospitals < 100 employees and primary care units > 10 employees | One data set: primary care units > 10 employees |
| Analysis | Multiple regression analysis | Serial mediation analysis |
| Hypotheses | ||
| Sample size (n) | 38 | 241 |
Notes:
*Hospitals; **primary care units
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