Characterising each form: illustrative example
| Concrete form of misbehaviour | Who carries out the misbehaviour? | Who is the target of misbehaviour? | When did the misbehaviour occur? | Where did the misbehaviour occur? |
|---|---|---|---|---|
| Host providing accommodation that is too hot (to sleep in) | Host | Guest | During stay | Airbnb accommodation |
| Host falsely listing air-conditioning as an amenity | Host | Guest | Before stay | Airbnb website |
| Host not informing the guest that accommodation does not have a (working) air-conditioner | Host | Guest | Before stay | n/a |
| Concrete form of misbehaviour | Who carries out the misbehaviour? | Who is the target of misbehaviour? | When did the misbehaviour occur? | Where did the misbehaviour occur? |
|---|---|---|---|---|
| Host providing accommodation that is too hot (to sleep in) | Host | Guest | During stay | Airbnb accommodation |
| Host falsely listing air-conditioning as an amenity | Host | Guest | Before stay | Airbnb website |
| Host not informing the guest that accommodation does not have a (working) air-conditioner | Host | Guest | Before stay | n/a |