Table 9.
Classification performance
Panel A: firm approval decision
Predicted
Actual
Rejected
Approved
Rejected
14,148
8,233
Approved
4,700
41,082
Performance metrics
Overall accuracy
Specificity
Sensitivity
81%
63%
90%
Panel B: customer acceptance decision
Predicted
Actual
Rejected
Accepted
Rejected
10,197
9,076
Accepted
4,644
21,865
Performance metrics
Overall accuracy
Specificity
Sensitivity
70%
53%
82%
Panel A: firm approval decision
Predicted
Actual
Rejected
Approved
Rejected
14,148
8,233
Approved
4,700
41,082
Performance metrics
Overall accuracy
Specificity
Sensitivity
81%
63%
90%
Panel B: customer acceptance decision
Predicted
Actual
Rejected
Accepted
Rejected
10,197
9,076
Accepted
4,644
21,865
Performance metrics
Overall accuracy
Specificity
Sensitivity
70%
53%
82%
Note:
Threshold = 0.50
Source:
Authors’ own work
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