Frequency of use of digital tools (1 = seldom; 5 = very often)
| Tool | Average | Av. High tech | Av. low tech | Av. Small firms | Av. Medium-sized firms | ||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| Desk | Mobile | Desk | Mobile | Desk | Mobile | Desk | Mobile | Desk | Mobile | ||
| Voice calls | 1.25 | 4.2 | 1.5 | 5 | 1 | 3.5 | 1 | 3.8 | 1.67 | 5 | |
| Video calls | 3.75 | 1.12 | 3.75 | 1 | 3.75 | 1.25 | 3.4 | 1 | 4.33 | 1.33 | |
| Instant messaging | 4.12 | 4.87 | 4.5 | 5 | 3.75 | 4.75 | 4.8 | 4.8 | 3 | 5 | |
| 4.5 | 2.5 | 5 | 3 | 4 | 2 | 4.5 | 2.5 | 3 | 2.5 | ||
| Social network | 3.12 | 3.12 | 3 | 3 | 3.25 | 3.25 | 2 | 2 | 5 | 5 | |
| Business intelligence and analytics | 1.5 | 1 | 2 | 1 | 1 | 1 | 1.4 | 1 | 1.67 | 1 | |
| Dashboards | 3.25 | 1 | 3.25 | 1 | 3.25 | 1 | 2.8 | 1 | 4 | 1 | |
| Databases | 2.25 | 1.37 | 3 | 1.75 | 1.5 | 1 | 2.4 | 1.6 | 2 | 1 | |
| Project management systems | 1.87 | 1 | 2.25 | 1 | 1.5 | 1 | 1.6 | 1 | 2.33 | 1 | |
| Tool | Average | Av. High tech | Av. low tech | Av. Small firms | Av. Medium-sized firms | ||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| Desk | Mobile | Desk | Mobile | Desk | Mobile | Desk | Mobile | Desk | Mobile | ||
| Voice calls | 1.25 | 4.2 | 1.5 | 5 | 1 | 3.5 | 1 | 3.8 | 1.67 | 5 | |
| Video calls | 3.75 | 1.12 | 3.75 | 1 | 3.75 | 1.25 | 3.4 | 1 | 4.33 | 1.33 | |
| Instant messaging | 4.12 | 4.87 | 4.5 | 5 | 3.75 | 4.75 | 4.8 | 4.8 | 3 | 5 | |
| 4.5 | 2.5 | 5 | 3 | 4 | 2 | 4.5 | 2.5 | 3 | 2.5 | ||
| Social network | 3.12 | 3.12 | 3 | 3 | 3.25 | 3.25 | 2 | 2 | 5 | 5 | |
| Business intelligence and analytics | 1.5 | 1 | 2 | 1 | 1 | 1 | 1.4 | 1 | 1.67 | 1 | |
| Dashboards | 3.25 | 1 | 3.25 | 1 | 3.25 | 1 | 2.8 | 1 | 4 | 1 | |
| Databases | 2.25 | 1.37 | 3 | 1.75 | 1.5 | 1 | 2.4 | 1.6 | 2 | 1 | |
| Project management systems | 1.87 | 1 | 2.25 | 1 | 1.5 | 1 | 1.6 | 1 | 2.33 | 1 | |
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