Table I. Theoretical constructs,...

Table I.

Theoretical constructs, indicators and composite reliability indices

Theoretical constructs	Variables	Indicators	Cronbach’s alpha	D.G. rho (PCA)
On-board environment	2_1	The overall lighting in this ship environment is appropriate	0.943	0.950
	2_2	The temperature on this ship is comfortable
	2_3	The scents on this ship are pleasant
	2_4	The music makes this ship a more enjoyable place
	2_5	Overall, the environment is kept clean
	2_6	Overall, the atmosphere is elegant and cheerful
	2_7	The cruise motion is pretty calm during navigation
	2_8	This ship is decorated in an attractive fashion
	2_9	The interior décor of the cabins and of the common spaces is attractive
	2_10	The use of color in the décor scheme adds excitement to this ship environment
	2_11	The furnishings on this ship are modern and functional
	2_12	It is easy to walk around this ship and find what you are looking for
	2_13	The seats in the cabins and the common spaces are comfortable
	2_16	The crew is available and smiling anytime
	2_17	The crew is skilled and have a good orientation to problem solving
Perceived value	7_2	The value obtained from social interaction is high	0.818	0.884
	7_3	The value obtained from the aesthetic environment is high
	7_4	The value obtained from the on-board experience is higher than the onshore visits
	7_5	Going on the cruise trip was worth the time and money
Overall Satisfaction	7_1	Overall, the value obtained from this cruise experience is high	0.859	0.914
	7_6	Overall, I’m happy with the price paid for this cruise experience
	7_7	Overall, I am satisfied with the cruise trip
Behavioral intentions	8_3	I would like to repeat a cruise experience	0.794	0.867
	8_4	I would like to repeat a cruise experience with the same ship
	8_5	I’ll recommend the cruise line to family and friends
	8_6	I will write and upload a positive comment about this cruise trip on social networking sites (Facebook, TripAdvisor, etc.)

Theoretical constructs	Variables	Indicators	Cronbach’s alpha	D.G. rho (PCA)
On-board environment	2_1	The overall lighting in this ship environment is appropriate	0.943	0.950
	2_2	The temperature on this ship is comfortable
	2_3	The scents on this ship are pleasant
	2_4	The music makes this ship a more enjoyable place
	2_5	Overall, the environment is kept clean
	2_6	Overall, the atmosphere is elegant and cheerful
	2_7	The cruise motion is pretty calm during navigation
	2_8	This ship is decorated in an attractive fashion
	2_9	The interior décor of the cabins and of the common spaces is attractive
	2_10	The use of color in the décor scheme adds excitement to this ship environment
	2_11	The furnishings on this ship are modern and functional
	2_12	It is easy to walk around this ship and find what you are looking for
	2_13	The seats in the cabins and the common spaces are comfortable
	2_16	The crew is available and smiling anytime
	2_17	The crew is skilled and have a good orientation to problem solving
Perceived value	7_2	The value obtained from social interaction is high	0.818	0.884
	7_3	The value obtained from the aesthetic environment is high
	7_4	The value obtained from the on-board experience is higher than the onshore visits
	7_5	Going on the cruise trip was worth the time and money
Overall Satisfaction	7_1	Overall, the value obtained from this cruise experience is high	0.859	0.914
	7_6	Overall, I’m happy with the price paid for this cruise experience
	7_7	Overall, I am satisfied with the cruise trip
Behavioral intentions	8_3	I would like to repeat a cruise experience	0.794	0.867
	8_4	I would like to repeat a cruise experience with the same ship
	8_5	I’ll recommend the cruise line to family and friends
	8_6	I will write and upload a positive comment about this cruise trip on social networking sites (Facebook, TripAdvisor, etc.)

Source: Authors’ elaborations

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