Case companies and informants
| Case companies | Fashion F1 | Fashion F2 | Consumer electronics C1 | Consumer electronics C2 | Consumer electronics C3 | Do-it-yourself D1 |
|---|---|---|---|---|---|---|
| Size, national rank in segment | Top-5 | Top-5 | Top-5 | Top-5 | Top-5 | Top-5 |
| Interviews (#/total duration) | 2/5 h | 1/5 h | 2/5 h | 3/6 h | 4/8 h | 7/8.5 h |
| Visit omnichannel WH | Yes | Yes | Yes | Yes | Yes | Yes |
| Titles of the informants | Supply chain (SC) developer; DC manager | Head of logistics | Logistics manager; Warehouse (WH) manager | Logistics manager; WH manager; IT manager | DC site manager; Head of distribution; Production planning manager; IT & system manager | Vice president logistics; Logistics developer; Process owner (PO) WH; PO Transport; Head of WH production; SC collaboration |
| Case companies | Fashion F1 | Fashion F2 | Consumer electronics C1 | Consumer electronics C2 | Consumer electronics C3 | Do-it-yourself D1 |
|---|---|---|---|---|---|---|
| Size, national rank in segment | Top-5 | Top-5 | Top-5 | Top-5 | Top-5 | Top-5 |
| Interviews (#/total duration) | 2/5 h | 1/5 h | 2/5 h | 3/6 h | 4/8 h | 7/8.5 h |
| Visit omnichannel WH | Yes | Yes | Yes | Yes | Yes | Yes |
| Titles of the informants | Supply chain (SC) developer; DC manager | Head of logistics | Logistics manager; Warehouse (WH) manager | Logistics manager; WH manager; IT manager | DC site manager; Head of distribution; Production planning manager; IT & system manager | Vice president logistics; Logistics developer; Process owner (PO) WH; PO Transport; Head of WH production; SC collaboration |
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