Table 3 Case companies and selected... | Emerald Publishing

Table 3

Case companies and selected configuration elements

Case company	Fashion (F1)	Fashion (F2)	Consumer electronics (C1)	Consumer electronics (C2)	Consumer electronics (C3)	Do-it-yourself (D1)
Storage zones	Hanging goods; women's/children's wear, underwear, baby clothes, cosmetics, online	Hanging goods; women's/men's/ children's wear, underwear, baby clothes, online	Medium-sized goods (pallets); small goods (shelves; automated for low- frequency goods)	Large goods (floor storage); medium-sized goods (pallets); small goods (shelves)	Large goods (floor storage); medium-sized goods (pallets); small goods (automated)	Large # zones, e.g. bulky indoors /outside; small goods (automated)
Approach to storing small SKUs	Stores singles and multipacks in different zones	Stores singles and multipacks in different zones	Created special area for daily positioning of multipacks from where singles are picked	Created separate zone where SKUs available online are stored as singles. Otherwise, stored as multipacks	Stores singles and multipacks of small SKUs in same zone (when pack is broken)	Stores singles and multipacks of small SKUs in same zone (when pack is broken)
Picking strategy	Mix: Batch picking online and small stores; Single order picking large stores	Mix: Batch picking online orders; Single order picking large stores. SKU extraction for small stores	Mix: Batch picking online and small stores; Single order picking large stores	Mix: batch picking and single order picking (large stores and express); SKU extraction for single-line orders	Mix: goods to picker (automated) for small goods. Medium-sized goods batch picked. Bulky goods picked by store order	Mix: goods to picker (automated) for small goods. Medium-sized goods batch picked. Bulky goods picked by store order
Sorting per online customer order	Sort while pick	Sort while pick	Sort while pick	Postponed to packing station (or sent in separate packages to customer)	Mix depending on automated vs manual picking	Postponed to sorting terminal
Store-friendly sorting (customization)	Yes	Yes	Yes	No	No	Some examples of kitting for construction sites
Coordination store and C&C	Consolidated before shipping	Consolidated before shipping	No C&C	No C&C	Increasingly coordinated	No C&C; store and home coordinated
WMS	Best of breed system; separate system for online orders	Best of breed system; separate system for online orders	Best of breed system	Best of breed system	Best of breed system	Best of breed system
Automation in outbound operations	Mini-load with 4 elevators for store picking. Recent investment for outbound sorting of online orders	Large system with 2 sorting machines, control tower, 8 belts. Cameras for reading barcodes and volumes to control sorting	12 vertical lift modules; Pick-by-voice	Limited automation; Conveyor belt with automated scanning for final sorting to destination	Highly automated (80% of WH) for small and medium-sized SKUs: 36,000 pallets, 22 shuttles and 8 cranes. Pick-by-light	Mini-load handles 50% of order lines (but minor part of volume)

Case company	Fashion (F1)	Fashion (F2)	Consumer electronics (C1)	Consumer electronics (C2)	Consumer electronics (C3)	Do-it-yourself (D1)
Storage zones	Hanging goods; women's/children's wear, underwear, baby clothes, cosmetics, online	Hanging goods; women's/men's/ children's wear, underwear, baby clothes, online	Medium-sized goods (pallets); small goods (shelves; automated for low- frequency goods)	Large goods (floor storage); medium-sized goods (pallets); small goods (shelves)	Large goods (floor storage); medium-sized goods (pallets); small goods (automated)	Large # zones, e.g. bulky indoors /outside; small goods (automated)
Approach to storing small SKUs	Stores singles and multipacks in different zones	Stores singles and multipacks in different zones	Created special area for daily positioning of multipacks from where singles are picked	Created separate zone where SKUs available online are stored as singles. Otherwise, stored as multipacks	Stores singles and multipacks of small SKUs in same zone (when pack is broken)	Stores singles and multipacks of small SKUs in same zone (when pack is broken)
Picking strategy	Mix: Batch picking online and small stores; Single order picking large stores	Mix: Batch picking online orders; Single order picking large stores. SKU extraction for small stores	Mix: Batch picking online and small stores; Single order picking large stores	Mix: batch picking and single order picking (large stores and express); SKU extraction for single-line orders	Mix: goods to picker (automated) for small goods. Medium-sized goods batch picked. Bulky goods picked by store order	Mix: goods to picker (automated) for small goods. Medium-sized goods batch picked. Bulky goods picked by store order
Sorting per online customer order	Sort while pick	Sort while pick	Sort while pick	Postponed to packing station (or sent in separate packages to customer)	Mix depending on automated vs manual picking	Postponed to sorting terminal
Store-friendly sorting (customization)	Yes	Yes	Yes	No	No	Some examples of kitting for construction sites
Coordination store and C&C	Consolidated before shipping	Consolidated before shipping	No C&C	No C&C	Increasingly coordinated	No C&C; store and home coordinated
WMS	Best of breed system; separate system for online orders	Best of breed system; separate system for online orders	Best of breed system	Best of breed system	Best of breed system	Best of breed system
Automation in outbound operations	Mini-load with 4 elevators for store picking. Recent investment for outbound sorting of online orders	Large system with 2 sorting machines, control tower, 8 belts. Cameras for reading barcodes and volumes to control sorting	12 vertical lift modules; Pick-by-voice	Limited automation; Conveyor belt with automated scanning for final sorting to destination	Highly automated (80% of WH) for small and medium-sized SKUs: 36,000 pallets, 22 shuttles and 8 cranes. Pick-by-light	Mini-load handles 50% of order lines (but minor part of volume)