Table A1

Construct Operationalization

ConstructsCronbach αMain sources
Fear of COVID-19
I am afraid of the coronavirus
It makes me uncomfortable to think about the coronavirus
I am afraid of losing my life because of the coronavirus
When watching news and stories about the coronavirus on social media, I become nervous or anxious
Perceived risk of eating out during COVID-19
In the current situation, I prefer to avoid eating out
I feel more averse to eating out due to the risk from the Covid-19 epidemic
In the current situation, I prefer to shorten the duration of my potential trips outside the home
0.907Jian et al. (2020), Adaptation from Rather (2021) 
Perceived hygiene
The products of brand X* are hygienic
The products of brand X are clean to consume
Sanitation of brand X goods is well managed
Brand X food is clean and hygienic to consume
Quarantine
Brand X is good at COVID 19 quarantine
Brand X keeps COVID 19 quarantine well
Brand X employees perform well for COVID 19 quarantine
COVID 19 quarantine is well implemented at brand X
0.938Adaptation from Shim et al. (2021) 
Perceived healthiness
The products of brand X are healthy
The products of brand X improve my health condition
Brand X offers health concerning products
The products of brand X contain low calories
0.879Adaptation from Shim et al. (2021) 
Attitude toward using delivery services
Using delivery services is useful during the current situation
It is valuable to use delivery services during the current situation
Using delivery services is beneficial during the current situation
Using delivery services is attractive during the current situation
0.926Adaptation from Rather (2021) 
Perceived ease of app use
It is not complex to use the brand X app
Brand X provides an easy app system to use
It is straightforward to use the brand X app
0.940Adaptation from Shim et al. (2021) 
Continuance intention after COVID-19
I will use brand X on a regular basis in the future
I will frequently use brand X in the future
I strongly recommend that others use brand X
0.888Adaptation from Li and Fang (2019) 

Note(s): * Brand X stands for the OFDS brand used/experienced by the interviewed during the pandemic

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