Preliminary multilevel framework on DST
| Level | Component | References |
|---|---|---|
| Network level, e.g. value partners, clients, suppliers, intermediaries |
| Helfat and Raubitschek (2018), Kohtamäki et al. (2019), Matthyssens and Vandenbempt (2008), Raddats et al. (2017), Sklyar et al. (2019), Vendrell-Herrero et al. (2017) |
| Organizational level, e.g. firm-wide processes and mechanisms |
| Alghisi and Saccani (2015), Bustinza et al. (2018), Coreynen et al. (2017), Kohtamäki et al. (2020a), Tronvoll et al. (2020) |
| Microfoundational level, e.g. mechanisms, which affect managerial and team sensemaking and mobilization | Microfoundations of organizational decision-making, routines and (dynamic) capabilities, among which
| Felin et al. (2015), Helfat and Peteraf (2015), Hodgkinson and Healey (2014), Lenka et al. (2018a), Rabetino et al. (2017) |
| Level | Component | References |
|---|---|---|
| Network level, e.g. value partners, clients, suppliers, intermediaries | Network and supply chain position Division of power and competition Trust throughout the network and interfirm dominant logic Interfirm system integration, digital maturity and readiness Co-creation and interactively developed capabilities Service platforms, ecosystems and governance | |
| Organizational level, e.g. firm-wide processes and mechanisms | Strategy and business model development Resource configurations, (dynamic) capabilities and resources Organizational identity, structure and culture Continuous internal and external alignment led by management | |
| Microfoundational level, e.g. mechanisms, which affect managerial and team sensemaking and mobilization | Microfoundations of organizational decision-making, routines and (dynamic) capabilities, among which Cognitive processes, such as managerial perception, cognition, sensemaking and sense giving Affective processes causing collective and individual emotions such as emotion contagion |
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