Overview of interviews for the Mectop case (left) and Apitec case (right)
| Mectop | Apitec | ||
|---|---|---|---|
| Interviewees' role | Duration | Interviewees' role | Average duration |
| Organizational level | Organizational level | ||
| Service Innovation Director | 35 min | Chief Product Officer | 60 min |
| CEO Assistant for Innovation | 30 min | Former I4.0 Project Manager | 70 min |
| MECSERVICE Ambassador | 40 min | I4.0 Project Manager (2x) | 70 min |
| MECSERVICE Project Manager | 30 min | ||
| Focus group | |||
| Marketing | 40 min | Chief Product Officer, Vice President/Chief Technology Officer and I4.0 Project Manager | 60 min |
| CEO Assistant for Innovation | 30 min | ||
| Network level | Network level | ||
| Senior Project Manager Informa | 50 min | Client of Apitec | 75 min |
| MD of industry organization | 30 min | ||
| Responsible for MECSERVICE at client's site | 30 min | ||
| Mectop | Apitec | ||
|---|---|---|---|
| Interviewees' role | Duration | Interviewees' role | Average duration |
| Service Innovation Director | 35 min | Chief Product Officer | 60 min |
| CEO Assistant for Innovation | 30 min | Former I4.0 Project Manager | 70 min |
| MECSERVICE Ambassador | 40 min | I4.0 Project Manager (2x) | 70 min |
| MECSERVICE Project Manager | 30 min | ||
| Marketing | 40 min | Chief Product Officer, Vice President/Chief Technology Officer and I4.0 Project Manager | 60 min |
| CEO Assistant for Innovation | 30 min | ||
| Senior Project Manager Informa | 50 min | Client of Apitec | 75 min |
| MD of industry organization | 30 min | ||
| Responsible for MECSERVICE at client's site | 30 min | ||
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