Table 1

Core elements of performance measurement systems

DefinitionSupporting literature
TargetsIdentification and setting of objectives and milestones on different dimensions of performanceFranco et al. (2007)
Melnyk et al. (2014)
Smith and Bititci (2017) 
MonitoringTracking of progress on performance objectives, collecting and recording performance and related data

Source(s): Authors’ own creation

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