Table 3

Construct reliability and validity

Latent variablesManifest variable nameFactor loadingsCronbach's alphaComposite reliability (CR)Dijkstra-Henseler ρAAverage variance extracted (AVE)
Production dynamic capabilitiesCreation of new facilities0.7840.8720.9120.8810.722
Introduction of a new service provision/production process0.880
Introduction of new technology0.861
Building the expertise needed for new technology0.871
Production ordinary capabilitiesService and production facilities (work environment)0.7700.8210.8700.8290.528
Current technology0.751
Management's capabilities (e.g. production manager, technical manager etc.)0.658
Service and production processes0.758
Technological know-how (engineering knowledge)0.671
Employees' technical abilities and competences0.742
Industry 4.0Digitization of operation0.6860.8350.8870.8800.664
Automation of operational processes0.827
Digitization solutions determine the value of a product0.919
Real-time connection0.811
LeanContinuous improvement0.8350.5910.7820.5840.545
Restructuring0.671
Pull principle0.634
Business performanceMarket share0.9210.8330.9230.8350.857
Profit as a proportion of sales0.931
Operational performanceCostCost1.0001.0001.0001.0001.000
DifferentiationQuality0.8220.6580.7210.8090.591
Time0.842
Flexibility0.634

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