Table 1.

RL Practices identified in the literature

RL practicesConceptSectorAuthors
Stakeholder cultureResponding to, and actively dealing with, stakeholders in an ethical mannerTechnology (IT), manufacturing, and service companiesTymon et al. (2010)

Doh et al. (2011)

Frangieh and Yaacoub (2017)
Haque et al. (2019) 
Human Resource practicesDealing with employees as talent, and retaining the best of that talentTechnology (IT), manufacturing, and services companies
Managerial supportDeveloping and supporting all employees effectively, achieving their well-beingSystematic review (medical, management, and leadership studies)
Industry sectors
Actively avoids becoming isolated or out of touchInteracting effectively with stakeholders, and dealing with social and environmental issuesBusinesses and non-governmental organizationsVoegtlin (2016) 
Forward-looking rather than backward-lookingThinking about the social and environmental impact of running a firm and also the benefits for the firm
Shared responsibility and collective problem-solvingEncouraging participation of all parties, specifically in problem-solving
Critically evaluating prevailing societal norms, rules and conventionsCritically evaluating moral norms, making positive and ethical change, and setting values and ethical rules
Aggregate of virtuesBeing modest and motivating othersCompanies (manufacturing, drinks distribution, agricultural machinery, clothing and technical college)Antunes and Franco (2016)


Mousa (2018)



Mousa and Puhakka (2019)


Mousa (2019b) 
Stakeholder involvementDealing actively with stakeholders and taking the interests of employees, state, suppliers, customers, future generations, etc. into accountPublic hospitals
Model of leader’s rolesImpacting positively on society, ensuring transparency, and following organizational vision and valuesPublic hospitals
Principles and ethical valuesCommunicating effectively based on moral valuesPublic business schools
Relationship-buildingInteracting with both external and internal stakeholdersDifferent industries, such as banking, insurance, medicine, teaching and servicesHan et al. (2019)

Liao and Zhang (2020)
Rui and Lu (2020)



Javed et al. (2020a)
Cheng et al. (2019) 
A sharing orientationStrengthening relationships with all stakeholders and sharing risks with them
Manufacturing firms
Relational governanceCoordinating and collaborating with stakeholders (e.g. clients, customers, suppliers, regulatory authorities) when making decisions and taking care of their interests and conflictsIndustries, including the chemical industry, machine manufacturing, electronics industry, food manufacture, pharmaceutical industry, and textiles industry
Public listed companies
  Insurance companies
PositivityCreating a positive climate, positive inspiration, positive connections and positive communicationHigh-tech industryLiu and Lin (2018) 
MoralityBeing a moral person, well-respected by othersCompanies in 25 industriesWang et al. (2015) 
Job performanceHaving charisma, the capacity to innovate, and skills associated with effective communication
ReputationDeveloping the company through a good reputation
Social responsibilityImplementing community-facing CSR activities
CapabilityCreating long-term competitive advantage and a comprehensive corporate governance structure
Leader’s behavior toward employees, owners, customers, natural environment, suppliers, neighbors, local community and societyTaking care of all stakeholders inside and outside a firm. Employees and customers are the most important stakeholdersCompanies in the field of financial services, spatial planning and construction, manufacturing, trade and the hotel and restaurant industryFrisch and Huppenbauer (2014) 
Power-sharingAllowing followers to participate in decision-makingSmall and medium-sized organizations in different sectors such as services, manufacturing, construction, trade, transportation, information and repair and maintenanceDe Hoogh and Den Hartog (2008) 
Morality and fairnessBeing honest, ethical and treating employees fairly
Role clarificationCommunicating effectively, clarifying responsibilities and expectations, and demonstrating transparency
Sustainable growth focusImplementing sustainability and social responsibility activitiesOrganizations in sectors such as automobiles, lighting solutions, and IT client servicesAgarwal and Bhal (2020) 
Multi-stakeholder considerationNurturing the relationship with stakeholders and achieving their well-being
Moral personDemonstrating responsibility, justice, fairness, ethics and morals
Moral managerPromoting ethics and avoiding harm in dealing with subordinates
People orientationTaking care of people and empowering them, to achieve loyalty and trustDiverse companies and organizations, such as a bank, an iconic theatre, a company operating holiday resorts and spas, a government agency, a chain of pubs and restaurants, a finance company, a real estate company, etcKoh et al. (2018) 
Visible ethical actions and traitsBeing a role model, showing consistency in all actions, being transparent in communication, setting ethical standards, taking care of the community when making decisions, and developing sustainable relationships with stakeholders
Setting ethical standards and accountabilityManaging by values, using punishments and rewards, setting rules and a code of ethics to be followed by all. Being responsible for his/her actions and also those of their followers
Broad ethical awarenessDecision-making that is based on ethics and values. All stakeholders receive benefits regularly. Maximizing profits, paying government taxes, ensuring people’s welfare and caring about the perspectives of all stakeholders

or Create an Account

Close Modal
Close Modal