Scale items, loadings and reliabilities
| Mean | SD | Loadings | |
|---|---|---|---|
| ACS (CR and AVE in parentheses) | (0.792, 0.561) | ||
| I do not feel a strong sense of belonging to my organisation (R) | 3.62 | 1.759 | 0.765 |
| I do not feel emotionally attached to this organisation (R) | 3.95 | 1.880 | 0.671 |
| I do not feel like part of the family at my organisation (R) | 3.11 | 1.858 | 0.805 |
| Burnout (Emotional Exhaustion) (CR and AVE in parentheses) | (0.919, 0.560) | ||
| I feel emotionally drained from my work | 3.77 | 1.831 | 0.789 |
| I feel used up at the end of the workday | 4.26 | 1.957 | 0.784 |
| I feel fatigued when I get up in the morning and have to face another day on the job | 4.14 | 1.940 | 0.833 |
| Working with people all day is really a strain for me | 3.09 | 1.882 | 0.636 |
| I feel burned out from my work | 3.67 | 1.925 | 0.817 |
| I feel frustrated by my job | 3.81 | 1.918 | 0.818 |
| I feel I am working too hard on my job | 3.76 | 1.940 | 0.737 |
| Working with people directly puts too much stress on me | 2.69 | 1.810 | 0.602 |
| I feel like I am at the end of my rope | 2.50 | 1.754 | 0.677 |
| Quality of LMX (CR and AVE in parentheses of second-order LMX) | (0.918, 0.739) | ||
| I like my manager very much as a person | 2.69 | 1.708 | 0.900 |
| My manager is the kind of person one would like to have as a friend | 3.40 | 1.816 | 0.874 |
| My manager is a lot of fun to work with | 3.32 | 1.788 | 0.877 |
| My manager defends my work actions to a superior, even without complete knowledge of the issue in question | 3.55 | 1.693 | 0.709 |
| My manager would come to my defense if I were “attacked” by others | 2.86 | 1.710 | 0.854 |
| My manager would defend me to others in the organisation if I made an honest mistake | 2.97 | 1.649 | 0.859 |
| I am willing to apply extra efforts, beyond those normally required, to meet my work goals | 2.75 | 1.448 | 0.679 |
| I do not mind working my hardest for my manager | 2.55 | 1.444 | 0.854 |
| I am impressed with my manager’s knowledge of his/her job | 2.98 | 1.753 | 0.821 |
| I respect my manager’s knowledge of and competence on the job | 2.81 | 1.621 | 0.836 |
| I admire my manager’s professional skills | 3.23 | 1.868 | 0.868 |
| CWBI | |||
| CWBI (CR and AVE in parentheses) | (0.874, 0.537) | ||
| Said something hurtful to someone at work | 2.13 | 1.758 | 0.795 |
| Made an ethnic, religious or racial remark or joke at work | 2.01 | 1.821 | 0.767 |
| Cursed at someone at work | 2.70 | 2.097 | 0.593 |
| Played a mean prank on someone at work | 1.66 | 1.442 | 0.744 |
| Acted rudely toward someone at work | 2.03 | 1.624 | 0.729 |
| Publicly embarrassed someone at work | 1.54 | 1.348 | 0.752 |
| CWBO | |||
| Quality of LMX (CR and AVE in parentheses) | (0.851, 0.452) | ||
| Falsified a receipt to get reimbursed for more money than you spent on business expenses | 1.45 | 1.202 | 0.659 |
| Come in late to work without permission | 2.42 | 1.739 | 0.570 |
| Littered your work environment | 1.71 | 1.464 | 0.803 |
| Neglected to follow your boss’s instructions | 2.34 | 1.736 | 0.626 |
| Discussed confidential company information with an unauthorised person | 1.77 | 1.532 | 0.696 |
| Left work early without permission | 1.73 | 1.389 | 0.707 |
| Left your work for someone else to finish | 2.09 | 1.528 | 0.618 |
| Mean | SD | Loadings | |
|---|---|---|---|
| (0.792, 0.561) | |||
| I do not feel a strong sense of belonging to my organisation (R) | 3.62 | 1.759 | 0.765 |
| I do not feel emotionally attached to this organisation (R) | 3.95 | 1.880 | 0.671 |
| I do not feel like part of the family at my organisation (R) | 3.11 | 1.858 | 0.805 |
| (0.919, 0.560) | |||
| I feel emotionally drained from my work | 3.77 | 1.831 | 0.789 |
| I feel used up at the end of the workday | 4.26 | 1.957 | 0.784 |
| I feel fatigued when I get up in the morning and have to face another day on the job | 4.14 | 1.940 | 0.833 |
| Working with people all day is really a strain for me | 3.09 | 1.882 | 0.636 |
| I feel burned out from my work | 3.67 | 1.925 | 0.817 |
| I feel frustrated by my job | 3.81 | 1.918 | 0.818 |
| I feel I am working too hard on my job | 3.76 | 1.940 | 0.737 |
| Working with people directly puts too much stress on me | 2.69 | 1.810 | 0.602 |
| I feel like I am at the end of my rope | 2.50 | 1.754 | 0.677 |
| (0.918, 0.739) | |||
| I like my manager very much as a person | 2.69 | 1.708 | 0.900 |
| My manager is the kind of person one would like to have as a friend | 3.40 | 1.816 | 0.874 |
| My manager is a lot of fun to work with | 3.32 | 1.788 | 0.877 |
| My manager defends my work actions to a superior, even without complete knowledge of the issue in question | 3.55 | 1.693 | 0.709 |
| My manager would come to my defense if I were “attacked” by others | 2.86 | 1.710 | 0.854 |
| My manager would defend me to others in the organisation if I made an honest mistake | 2.97 | 1.649 | 0.859 |
| I am willing to apply extra efforts, beyond those normally required, to meet my work goals | 2.75 | 1.448 | 0.679 |
| I do not mind working my hardest for my manager | 2.55 | 1.444 | 0.854 |
| I am impressed with my manager’s knowledge of his/her job | 2.98 | 1.753 | 0.821 |
| I respect my manager’s knowledge of and competence on the job | 2.81 | 1.621 | 0.836 |
| I admire my manager’s professional skills | 3.23 | 1.868 | 0.868 |
| (0.874, 0.537) | |||
| Said something hurtful to someone at work | 2.13 | 1.758 | 0.795 |
| Made an ethnic, religious or racial remark or joke at work | 2.01 | 1.821 | 0.767 |
| Cursed at someone at work | 2.70 | 2.097 | 0.593 |
| Played a mean prank on someone at work | 1.66 | 1.442 | 0.744 |
| Acted rudely toward someone at work | 2.03 | 1.624 | 0.729 |
| Publicly embarrassed someone at work | 1.54 | 1.348 | 0.752 |
| (0.851, 0.452) | |||
| Falsified a receipt to get reimbursed for more money than you spent on business expenses | 1.45 | 1.202 | 0.659 |
| Come in late to work without permission | 2.42 | 1.739 | 0.570 |
| Littered your work environment | 1.71 | 1.464 | 0.803 |
| Neglected to follow your boss’s instructions | 2.34 | 1.736 | 0.626 |
| Discussed confidential company information with an unauthorised person | 1.77 | 1.532 | 0.696 |
| Left work early without permission | 1.73 | 1.389 | 0.707 |
| Left your work for someone else to finish | 2.09 | 1.528 | 0.618 |
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