Construct and reflective measure analysis
| Construct | Item name | Loading | Mean | SD |
|---|---|---|---|---|
| Definition of responsibilities | DR1 | 0.91 | 3.96 | 0.73 |
| (AVE=0.83, α=n/a) | DR2 | 0.91 | 3.97 | 0.71 |
| Performance criteria | RC1 | 0.95 | 4.05 | 0.88 |
| (AVE=0.89, α=n/a) | RC2 | 0.95 | 3.78 | 0.89 |
| Incentives | IN1 | 0.93 | 3.62 | 0.93 |
| (AVE=0.87, α=n/a) | IN2 | 0.93 | 3.45 | 0.88 |
| Follow-up management | FM1 | 0.90 | 3.69 | 0.82 |
| (AVE=0.84, α=0.91) | FM2 | 0.93 | 3.46 | 0.78 |
| FM3 | 0.93 | 3.33 | 0.82 | |
| Perceived supplier performance | PSP1 | 0.90 | 3.88 | 0.66 |
| (AVE=0.75, α=0.89) | PSP2 | 0.88 | 3.84 | 0.66 |
| PSP3 | 0.85 | 3.76 | 0.71 | |
| PSP4 | 0.85 | 3.56 | 0.76 | |
| Perceived economic value | PEV1 | 0.92 | 3.49 | 0.75 |
| (AVE=0.84, α=n/a) | PEV2 | 0.92 | 3.66 | 0.75 |
| Switching costs | SC1 | 0.89 | 3.21 | 1.01 |
| (AVE=0.79, α=0.87) | SC2 | 0.88 | 2.82 | 0.86 |
| SC3 | 0.91 | 3.15 | 0.97 | |
| Relationship bonds | RB1 | 0.92 | 3.06 | 0.92 |
| (AVE=0.83, α=0.90) | RB2 | 0.92 | 2.79 | 0.88 |
| RB3 | 0.90 | 3.12 | 0.97 |
| Construct | Item name | Loading | Mean | SD |
|---|---|---|---|---|
| Definition of responsibilities | DR1 | 0.91 | 3.96 | 0.73 |
| (AVE=0.83, | DR2 | 0.91 | 3.97 | 0.71 |
| Performance criteria | RC1 | 0.95 | 4.05 | 0.88 |
| (AVE=0.89, | RC2 | 0.95 | 3.78 | 0.89 |
| Incentives | IN1 | 0.93 | 3.62 | 0.93 |
| (AVE=0.87, | IN2 | 0.93 | 3.45 | 0.88 |
| Follow-up management | FM1 | 0.90 | 3.69 | 0.82 |
| (AVE=0.84, | FM2 | 0.93 | 3.46 | 0.78 |
| FM3 | 0.93 | 3.33 | 0.82 | |
| Perceived supplier performance | PSP1 | 0.90 | 3.88 | 0.66 |
| (AVE=0.75, | PSP2 | 0.88 | 3.84 | 0.66 |
| PSP3 | 0.85 | 3.76 | 0.71 | |
| PSP4 | 0.85 | 3.56 | 0.76 | |
| Perceived economic value | PEV1 | 0.92 | 3.49 | 0.75 |
| (AVE=0.84, | PEV2 | 0.92 | 3.66 | 0.75 |
| Switching costs | SC1 | 0.89 | 3.21 | 1.01 |
| (AVE=0.79, | SC2 | 0.88 | 2.82 | 0.86 |
| SC3 | 0.91 | 3.15 | 0.97 | |
| Relationship bonds | RB1 | 0.92 | 3.06 | 0.92 |
| (AVE=0.83, | RB2 | 0.92 | 2.79 | 0.88 |
| RB3 | 0.90 | 3.12 | 0.97 |
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