Records and categories in the systematic reviews
| ID | Source | Country | Sample size | Sample study group | Category |
|---|---|---|---|---|---|
| 1 | Nikendei et al. (2019) | Germany | 228 | Asian, African, European, Middle East | User assess/use/ignore |
| 2 | Kleinert et al. (2019) | Germany | 2252 | African, Middle East | User need/wants/goals/perception |
| 3 | Kang et al. (2019) | UK | 18 | African, Middle East | User assess/use/ignore |
| 4 | Carruthers and Oakeshott (2019) | UK | 35 | African | User assess/use/ignore |
| 5 | Morawa and Erim (2018) | Germany | 257 | European | Seek Information: activity/feeling/thought |
| 6 | Delilovic et al. (2018) | Sweden | 41 | N/A | Provider needs/wants/goals/perspectives | Provider communication medium/process |
| 7 | Barkensjö et al. (2018) | Sweden | 13 | African, European, Middle East | Choosing source: credibility/utility |
| 8 | Straiton et al. (2018) | Norway | 14 | Asian | Seek Information: activity/feeling/thought |
| 9 | Wångdahl et al. (2018) | Sweden | 513 | African, Middle East | Outcome actions/decisions/knowledge |
| 10 | Onyigbuo et al. (2018) | UK | 297 | African | Seek Information: activity/feeling/thought |
| 11 | Degni et al. (2012) | Finland | 25 | N/A | Provider communication medium/process |
| 12 | Erdsiek et al. (2017) | Germany | 22.050 | N/A | User assess/use/ignore |
| 13 | Mattila et al. (2016) | Finland | 38 | African, European, Middle East | User assess/use/ignore |
| 14 | Hjelm and Apelqvist (2016) | Sweden | 26 | Southern American, European, Middle East | Seek Information: activity/feeling/thought |
| 15 | Lecerof et al. (2011) | Sweden | 587 | Middle East | Outcome actions/decisions/knowledge |
| 16 | Thomas (2010) | UK | 39 | African | User assess/use/ignore | User communication medium/process |
| 17 | Hansen et al. (2008) | Denmark | 10.037 | Asian, African, European, Middle East, Indian Subcontinent | User assess/use/ignore | Seek Information: activity/feeling/thought |
| 18 | Hedemalm et al. (2008) | Sweden | 42 | European and non-European | Seek Information: activity/feeling/thought |
| 19 | O'Donnell et al. (2007) | UK | 52 | Asian, African, European, Middle East, Indian Subcontinent | Outcome actions/decisions/knowledge |
| 20 | Gerritsen et al. (2006) | The Netherlands | 410 | African, Middle East | User assess/use/ignore |
| 21 | Knipscheer and Kleber (2005) | The Netherlands | 292 | African, Middle East | User assess/use/ignore |
| 22 | Gilgen et al. (2005) | Switzerland | 235 | European, Middle East | Seek Information: activity/feeling/thought |
| 23 | Kralj and Barriball (2004) | UK | N/A | N/A | Choosing source: credibility/utility |
| 24 | Teunissen et al. (2014) | The Netherlands | 15 | Asian, African, Indian Subcontinent | Seek Information: activity/feeling/thought |
| 25 | Papadopoulos et al. (2003) | UK | 106 | African | Choosing source: credibility/utility | User need/wants/goals/perception |
| 26 | Knipscheer and Kleber (2001) | The Netherlands | 185 | Southern American | User assess/use/ignore | Seek Information: activity/feeling/thought |
| 27 | Ekblad et al. (2012) | Sweden | 626 | African, Middle East | User communication medium/process |
| 28 | McMunn et al.,1998 | UK | 118 | African | User assess/use/ignore |
| 29 | Onyigbuo et al. (2016) | UK | 6 | African | Seek Information: activity/feeling/thought |
| 30 | Gerritsen et al. (2004) | The Netherlands | 600 | African, Middle East | User assess/use/ignore |
| 31 | Goodman et al. (2018) | Germany | 2.232 | African, European, Middle East | User (need/wants/goals/perception) |
| 32 | Dorn et al. (2011) | The Netherlands | 224 | Asian, African, European, Middle East, Southern American | Seek Information (activity/feeling/thought) |
| 33 | Toar et al. (2009) | Ireland | 60 | Asian, African, European, Middle East | User (assess/use/ignore) |
| 34 | Misra et al. (2006b) | UK | 14 | N/A | Provider (needs/wants/goals/perspectives) |
| 35 | Biswas et al. (2011) | Denmark | 10 | Indian subcontinent | Future Information Seeking |
| 36 | Jayaweera and Quigley (2010) | UK | N/A | African, European, Meddle-American, Indian Subcontinent | User (assess/use/ignore) |
| 37 | Devillanova (2008) | Italy | 10.254 | Asian, African, European, Middle and Southern American | User (communication medium/process) |
| 38 | Sundvall et al. (2018) | Sweden | 18 | African, Middle East, Indian subcontinent | Provider (needs/wants/goals/perspectives) | Provider (assess, use or dismiss information) | Provider (communication medium or process) |
| 39 | Koehn (2006) | Finland | 35 | Asian, African, European, Middle East | Provider (communication medium or process) | Outcome (actions/decisions/knowledge) |
| 40 | Huschke (2014) | Germany | 35 | Southern American, Middle American | Choosing source (credibility/utility) |
| 41 | Gondek and Kirkbride (2018) | UK | 536 | European | User (need/wants/goals/perception) |
| 42 | Misra et al. (2006a) | UK | 10 | African, European, Middle East | User (need/wants/goals/perception) |
| 43 | Blackwell et al. (2002) | UK | 397 | Asian, African, European, Middle East | User (need/wants/goals/perception) |
| 44 | Djuretic et al. (2007) | UK | 19 | European | User (need/wants/goals/perception) | User (assess/use/ignore) |
| 45 | Feldmann et al. (2007) | The Netherlands | 24 | Middle East | User communication medium/process |
| 46 | Jensen et al. (2014) | Denmark | 15 | African, European, Middle East, Indian subcontinent | Seek Information (activity/feeling/thought) |
| 47 | Leavey et al. (2007) | UK | 9 | Middle East | Seek Information (activity/feeling/thought) |
| 48 | Maier and Straub (2011) | Switzerland | 13 | African, European, Middle East | User (need/wants/goals/perception) |
| 49 | Palmer (2007) | UK | 10 | African | User (need/wants/goals/perception) | Seek Information (activity/feeling/thought) | Provider (needs/wants/goals/perspectives) |
| 50 | Bozorgmehr et al. (2018) | Germany | 19.864 | N/A | Outcome actions/decisions/knowledge |
| 51 | Reynolds and White (2010) | UK | 11 | N/A | Selecting source (credibility and utility) | Provider (communication medium or process) |
| 52 | Gewalt et al. (2018) | Germany | 21 | Asian, African, European, Middle East | User (need/wants/goals/perception) |
| 53 | Laban et al. (2008) | The Netherlands | 294 | Middle East | User (need/wants/goals/perception) |
| 54 | Bartolomei et al. (2016) | Switzerland | 135 | N/A | User (need/wants/goals/perception) |
| 55 | Emtell Iwarsson et al. (2019) | Sweden | 637 | Asian, African, European, Middle East, Southern American | User (need/wants/goals/perception) |
| 56 | Dias et al. (2020) | Portugal | 790 | African | User (assess/use/ignore) |
| 57 | Garnweidner et al. (2013) | Norway | 15 | N/A | User (need/wants/goals/perception) | User (communication medium/process) | Seek Information (activity/feeling/thought) |
| ID | Source | Country | Sample size | Sample study group | Category |
|---|---|---|---|---|---|
| 1 | Germany | 228 | Asian, African, European, Middle East | User assess/use/ignore | |
| 2 | Germany | 2252 | African, Middle East | User need/wants/goals/perception | |
| 3 | UK | 18 | African, Middle East | User assess/use/ignore | |
| 4 | UK | 35 | African | User assess/use/ignore | |
| 5 | Germany | 257 | European | Seek Information: activity/feeling/thought | |
| 6 | Sweden | 41 | N/A | Provider needs/wants/goals/perspectives | Provider communication medium/process | |
| 7 | Sweden | 13 | African, European, Middle East | Choosing source: credibility/utility | |
| 8 | Norway | 14 | Asian | Seek Information: activity/feeling/thought | |
| 9 | Sweden | 513 | African, Middle East | Outcome actions/decisions/knowledge | |
| 10 | UK | 297 | African | Seek Information: activity/feeling/thought | |
| 11 | Finland | 25 | N/A | Provider communication medium/process | |
| 12 | Germany | 22.050 | N/A | User assess/use/ignore | |
| 13 | Finland | 38 | African, European, Middle East | User assess/use/ignore | |
| 14 | Sweden | 26 | Southern American, European, Middle East | Seek Information: activity/feeling/thought | |
| 15 | Sweden | 587 | Middle East | Outcome actions/decisions/knowledge | |
| 16 | UK | 39 | African | User assess/use/ignore | User communication medium/process | |
| 17 | Denmark | 10.037 | Asian, African, European, Middle East, Indian Subcontinent | User assess/use/ignore | Seek Information: activity/feeling/thought | |
| 18 | Sweden | 42 | European and non-European | Seek Information: activity/feeling/thought | |
| 19 | UK | 52 | Asian, African, European, Middle East, Indian Subcontinent | Outcome actions/decisions/knowledge | |
| 20 | The Netherlands | 410 | African, Middle East | User assess/use/ignore | |
| 21 | The Netherlands | 292 | African, Middle East | User assess/use/ignore | |
| 22 | Switzerland | 235 | European, Middle East | Seek Information: activity/feeling/thought | |
| 23 | UK | N/A | N/A | Choosing source: credibility/utility | |
| 24 | The Netherlands | 15 | Asian, African, Indian Subcontinent | Seek Information: activity/feeling/thought | |
| 25 | UK | 106 | African | Choosing source: credibility/utility | User need/wants/goals/perception | |
| 26 | The Netherlands | 185 | Southern American | User assess/use/ignore | Seek Information: activity/feeling/thought | |
| 27 | Sweden | 626 | African, Middle East | User communication medium/process | |
| 28 | UK | 118 | African | User assess/use/ignore | |
| 29 | UK | 6 | African | Seek Information: activity/feeling/thought | |
| 30 | The Netherlands | 600 | African, Middle East | User assess/use/ignore | |
| 31 | Germany | 2.232 | African, European, Middle East | User (need/wants/goals/perception) | |
| 32 | The Netherlands | 224 | Asian, African, European, Middle East, Southern American | Seek Information (activity/feeling/thought) | |
| 33 | Ireland | 60 | Asian, African, European, Middle East | User (assess/use/ignore) | |
| 34 | UK | 14 | N/A | Provider (needs/wants/goals/perspectives) | |
| 35 | Denmark | 10 | Indian subcontinent | Future Information Seeking | |
| 36 | UK | N/A | African, European, Meddle-American, Indian Subcontinent | User (assess/use/ignore) | |
| 37 | Italy | 10.254 | Asian, African, European, Middle and Southern American | User (communication medium/process) | |
| 38 | Sweden | 18 | African, Middle East, Indian subcontinent | Provider (needs/wants/goals/perspectives) | Provider (assess, use or dismiss information) | Provider (communication medium or process) | |
| 39 | Finland | 35 | Asian, African, European, Middle East | Provider (communication medium or process) | Outcome (actions/decisions/knowledge) | |
| 40 | Germany | 35 | Southern American, Middle American | Choosing source (credibility/utility) | |
| 41 | UK | 536 | European | User (need/wants/goals/perception) | |
| 42 | UK | 10 | African, European, Middle East | User (need/wants/goals/perception) | |
| 43 | UK | 397 | Asian, African, European, Middle East | User (need/wants/goals/perception) | |
| 44 | UK | 19 | European | User (need/wants/goals/perception) | User (assess/use/ignore) | |
| 45 | The Netherlands | 24 | Middle East | User communication medium/process | |
| 46 | Denmark | 15 | African, European, Middle East, Indian subcontinent | Seek Information (activity/feeling/thought) | |
| 47 | UK | 9 | Middle East | Seek Information (activity/feeling/thought) | |
| 48 | Switzerland | 13 | African, European, Middle East | User (need/wants/goals/perception) | |
| 49 | UK | 10 | African | User (need/wants/goals/perception) | Seek Information (activity/feeling/thought) | Provider (needs/wants/goals/perspectives) | |
| 50 | Germany | 19.864 | N/A | Outcome actions/decisions/knowledge | |
| 51 | UK | 11 | N/A | Selecting source (credibility and utility) | Provider (communication medium or process) | |
| 52 | Germany | 21 | Asian, African, European, Middle East | User (need/wants/goals/perception) | |
| 53 | The Netherlands | 294 | Middle East | User (need/wants/goals/perception) | |
| 54 | Switzerland | 135 | N/A | User (need/wants/goals/perception) | |
| 55 | Sweden | 637 | Asian, African, European, Middle East, Southern American | User (need/wants/goals/perception) | |
| 56 | Portugal | 790 | African | User (assess/use/ignore) | |
| 57 | Norway | 15 | N/A | User (need/wants/goals/perception) | User (communication medium/process) | Seek Information (activity/feeling/thought) |
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