Table A2

Identified segment characteristics in demographics, composite scales and selected individual items

Construct/variableSegment 1: ProactivesSegment 2: SearchersSegment 3: TraditionalistsSegment 4: VulnerablesTotalFp
Proportion of sample (%)4524256100  
Demographics
Average age (years)5445464549  
Females (%)5457364052  
College degree (%)5747503551  
Unemployed (%)1.15.91.52.12.4  
Retiree (%)34.222.319.716.726.7  
Composite scales
Quality of life (α = 0.90)5.96 (0.87)4.91 (1.22)5.38 (0.95)4.05 (1.08)5.44 (1.14)80.60.000
Cocreation ex-clinic (α = 0.77)5.23a (0.93)5.20a (0.78)4.32 (0.85)3.40 (0.68)4.88 (1.02)103.40.000
Cocreation in-clinic (α = 0.85)6.06 (0.76)5.51 (0.89)4.77a (0.97)4.43a (1.40)5.50 (1.07)112.60.000
Cocreation. Info. seeking (α = 0.72)4.93b (1.56)5.05b (1.19)4.43a (1.36)3.93a (1.34)4.77 (1.37)13.30.000
Sense of competence (α = 0.74)5.80 (0.62)4.91a (0.80)5.02a (0.60)4.17 (0.84)5.29 (0.84)141.10.000
Sense of relatedness (α = 0.74)5.74 (0.70)4.90 (0.82)5.18 (0.78)4.41 (0.93)5.32 (0.87)79.00.000
Sense of autonomy (α = 0.71)6.12 (0.68)5.06a (0.95)5.48 (0.78)4.93a (0.92)5.63 (0.92)92.20.000
Health anxiety (α = 0.72)2.53a (1.40)3.99 (1.55)3.18b (1.44)2.88ab (1.57)3.07 (1.57)41.50.000
Healthcare anxiety (α = 0.89)2.45 (1.21)4.65 (1.35)3.30a (1.49)3.00a (1.34)3.23 (1.59)111.50.000
Individual items
I experience my health as good5.70 (1.08)5.01a (1.33)5.28a (1.05)3.96 (1.34)5.32 (1.24)39.80.000
I am satisfied with my health care provider5.30 (1.43)4.86ab (1.39)4.91b (1.37)4.29a (1.34)5.03 (1.43)10.00.000
I trust health care5.01a (1.38)4.66b (1.34)4.82ab (1.27)4.60ab (1.30)4.85 (1.35)3.50.015
When I am in contact with health care I feel treated with respect and dignity5.92 (1.26)5.23a (1.38)5.55a (1.22)5.15a (1.46)5.61 (1.33)14.00.000
I avoid contact with health care as much as possible3.54a (1.96)4.31 (1.68)3.69a (1.67)3.40a (1.48)3.76 (1.82)8.40.000
When I am unwell I try self-treatment before contacting health care4.79b (1.63)4.79b (1.27)4.46ab (1.45)4.15a (1.44)4.67 (1.51)4.40.004
I like using new technology5.61 (1.26)5.25a (1.22)5.27a (1.29)4.56 (1.49)5.37 (1.30)11.40.000
I seek other treatments than those recommended by hath care2.55a (1.55)3.34 (1.63)2.29a (1.32)2.48a (1.34)2.67 (1.55)17.60.000
It is important to me to meet the same staff when in contact with health care5.61b (1.47)5.61b (1.28)4.97a (1.51)4.69a (1.61)5.39 (1.48)13.30.000
Multiple selection (scale 0–1 summed)
I experience stress due to: relationships, personal finance, work school, or other0.48 (0.66)1.37a (1.14)0.89 (0.88)1.69a (1.22)0.87 (0.98)54.90.000
I have taken part in some of the following social activities (list)5.01b (2.23)4.19ac (2.39)4.69bc (2.37)3.60a (2.66)4.65 (2.37)8.60.000
Standard errors reported in parentheses       
Statistically non-significant differences between two segments are marked with superscript lettersAlpha (α) refers to the Cronbach alpha of the construct. F and p values relate to the between group comparison   

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