Data sources of the two case studies
| Case study | Source | Data |
|---|---|---|
| Alpha | Public documents | Integrated Report 2016; Integrated Report 2017; Integrated Report 2018 |
| Environmental Declaration 2019 | ||
| Website | Sustainability section; media section | |
| Interviews | 1 interview with the CEO (75 min) | |
| 1 interview with the CFO (45 min) | ||
| Meeting/seminar | 1 meeting with the CFO (2.5 h) | |
| On-site field visit | Participants: CEO; CFO; controller (3.5 h) | |
| Internal documents | Minutes from departmental meetings; map of KPIs; map of processes; map of quality objectives; organisation chart; organisation chart of the environmental management system; organisational chart of work safety; strategic map | |
| CPAA | Public documents | 5 annual reports |
| 3 sustainability reports | ||
| 7 integrated reports | ||
| 10 press releases | ||
| 4 annual general meeting communications | ||
| COO letter to members | ||
| Board of directors’ response to independent review panel | ||
| 3 Board of directors’ update reports on independent review panel’s recommendations | ||
| Documents from other actors | 1 independent review panel’s final report | |
| 136 articles from the press |
| Case study | Source | Data |
|---|---|---|
| Alpha | Public documents | Integrated Report 2016; Integrated Report 2017; Integrated Report 2018 |
| Environmental Declaration 2019 | ||
| Website | Sustainability section; media section | |
| Interviews | 1 interview with the CEO (75 min) | |
| 1 interview with the CFO (45 min) | ||
| Meeting/seminar | 1 meeting with the CFO (2.5 h) | |
| On-site field visit | Participants: CEO; CFO; controller (3.5 h) | |
| Internal documents | Minutes from departmental meetings; map of KPIs; map of processes; map of quality objectives; organisation chart; organisation chart of the environmental management system; organisational chart of work safety; strategic map | |
| CPAA | Public documents | 5 annual reports |
| 3 sustainability reports | ||
| 7 integrated reports | ||
| 10 press releases | ||
| 4 annual general meeting communications | ||
| COO letter to members | ||
| Board of directors’ response to independent review panel | ||
| 3 Board of directors’ update reports on independent review panel’s recommendations | ||
| Documents from other actors | 1 independent review panel’s final report | |
| 136 articles from the press |