Table I

Factor loadings, composite reliability and average variance extracted of the constructs and their items

Components and manifest variablesLoading (t-value)
Perceived anthropomorphismCR: 0.824, AVE: 0.542
How did you perceive the robot: Fake/Natural0.837 (19.88)*
How did you perceive the robot: Machine-like/Human-like0.744 (10.87)*
How did you perceive the robot: Unconscious/Conscious0.701 (7.96)*
How did you perceive the robot: Moving rigidly/Moving elegantly0.649 (7.16)*
TrustCR: 0.838, AVE: 0.635
I felt like the robot had my best interest at heart0.720 (9.62)*
The robot provided accurate information0.786 (13.78)*
I felt I could rely on the robot to do what was supposed to do0.877 (30.45)*
Perceived enjoymentCR: 0.887, AVE: 0.663
The interaction with the robot made me feel: Unhappy/Happy0.860 (31.27)*
The interaction with the robot made me feel: Annoyed/Pleased0.761 (9.34)*
The interaction with the robot made me feel: Unsatisfied/Satisfied0.843 (29.35)*
The interaction with the robot made me feel: Bored/Relaxed0.789 (15.56)*
Intention to useCR: 0.923, AVE: 0.857
I intend to use robots in the future0.924 (42.92)*
Using robots is a good idea0.927 (49.04)*

Notes: CR: composite reliability; AVE: average variance extracted;

*p < 0.01

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