Table 1

Future research agenda

Research areaResearch
opportunities
Research
questions
Outcomes#1 Broadening the analysis on all actors involvedWhat are the outcomes for caregivers?
What are the outcomes for professionals?
What are the outcomes for community?
#2 Adopting multi-actor and longitudinal perspectiveAre there links between the outcomes across different actors (e.g. which are the interdependencies between patient and caregiver/wide network outcomes?)?
Can they reinforce or hinder each other?
Are there links between the outcomes for the same actor?
Which outcomes are sustainable during time?
#3 Unveiling value co-destructionWhich are the unintended outcomes for the actors involved?
Context#4 Looking up beyond the meso-levelWhat characteristics of the macro and institutional environment, if any, facilitate or hinder the resource integration?
Antecedents#5 Encompassing a more complete viewWhat caregivers'antecedents influence resource integration and outcomes?
What professionals'antecedents influence resource integration and outcomes?
Which service characteristics influence resource integration and outcomes?
#6 Deepening the interactionsWhat combinations of antecedents most affect resource integration and outcomes?
How do the different antecedents interact (e.g. demographic and psychological characteristics of health users)?
Management activities#7 Sustaining and reinforcing resource integrationWhat characteristics of leadership facilitate the creation of a comfortable environment and equal partnership?
What is the most appropriate level of formalization of co-creation processes?
How should the selection criteria be formulated in order to reduce representation issues?
Which performance management system can capture co-creation outcomes?
Which are the most effective activities to support and manage users'and professionals' effort in resource integration?
What combinations of management activities are more effective in terms of resource integration and outcomes?
How can the outcome be sustained over the long-term?
Relationships among components of the framework#8 Embracing a service eco-system perspectiveWhich combination of antecedents and management activities most affect the resource integration and its outcomes?
What are the links between antecedents and management activities?
  • Which management activities can strengthen the antecedents?

  • What antecedents assist the management activities?

Which management activities reduce the conflicting impacts of different antecedents on the same outcome or the same antecedent on the different outcomes?
What are the links between the institutional context, antecedents and management activities?

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