Customers' willingness to negotiate per product category and with FLR
| Product category | Participants willing to negotiate in product category | Participants willing to negotiate in product category with FLR | ||
|---|---|---|---|---|
| (#) | (% of all customers) | (#) | (% of negotiators) | |
| Automotive (e.g. car …) | 191 | 95% | 114 | 60% |
| Health and Beauty (e.g. clinics, care, cosmetics …) | 131 | 65% | 6 | 5% |
| Cell Phones | 107 | 53% | 66 | 62% |
| Grocery and Gourmet Foods | 47 | 23% | 5 | 11% |
| Home and Garden (e.g. couches …) | 38 | 19% | 25 | 66% |
| Office Products (e.g. ergonomic chair …) | 34 | 17% | 15 | 44% |
| Tools and Home Improvement (e.g. DIY toolkit …) | 17 | 8% | 17 | 100% |
| Toys and Games | 13 | 6% | 6 | 46% |
| Product category | Participants willing to negotiate in product category | Participants willing to negotiate in product category with FLR | ||
|---|---|---|---|---|
| (#) | (% of all customers) | (#) | (% of negotiators) | |
| Automotive (e.g. car …) | 191 | 95% | 114 | 60% |
| Health and Beauty (e.g. clinics, care, cosmetics …) | 131 | 65% | 6 | 5% |
| Cell Phones | 107 | 53% | 66 | 62% |
| Grocery and Gourmet Foods | 47 | 23% | 5 | 11% |
| Home and Garden (e.g. couches …) | 38 | 19% | 25 | 66% |
| Office Products (e.g. ergonomic chair …) | 34 | 17% | 15 | 44% |
| Tools and Home Improvement (e.g. DIY toolkit …) | 17 | 8% | 17 | 100% |
| Toys and Games | 13 | 6% | 6 | 46% |
Source(s): Table by authors
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