Table A1

Research questions enterprise

The second cycle of interviews
Business model
(1) What is the added value that customers enjoy thanks to Carrera products? What is the selection driver that makes the consumer choose Carrera instead of other equivalent price products?
(2) How should a company in your industry protect and/or improve its margin?
(3) Can the blockchain affect the perceived value and the margin of products?
 
Sustainability
(4) Why did you decide to undertake sustainable production?
(5) What are Carrera's objectives in sustainability? (corporate, social, environmental)
(6) How can a company's commitment to sustainability affect its margin?
(7) What consequences will the adoption of the blockchain have on the sustainable commitment of your company?
 
Digital transformation
(8) What was the biggest digitization in your company, when did it happen, and after what?
(9) How do you think digitization can improve your industry and producer margin?
(10) Have digital innovations made Carrera's commitment to sustainability easier? How?
(11) Have digital innovations changed the way you do business in any way? (e.g., relating to customers and suppliers?)
(12) Following the application of the blockchain, do you expect to change anything in your organizational structure?
The fourth cycle of interviews
Technical
(13) Why do you think, despite the hype, the blockchain finds only a few practical applications in the Sustainable Supply Chain?
(14) Who would benefit most from the application of the blockchain? The company or the consumer?
(15) Are you having some difficulties in starting the blockchain application procedure? If so, which ones?
(16) Are you aware that there are several types of blockchains? Did you choose one in particular, or did you rely on the consultant?
(17) When you decided to start this project, were you inspired by any existing cases?
(18) What kind of information will be on the blockchain? Will they be accessible to anyone?
(19) Do you perceive positively or negatively the immutability of the information uploaded on the blockchain?
(20) How do you think your customers will perceive the implementation of the blockchain?
 
Organizational
(21) Which are the main costs you expect to sustain by applying the blockchain?
(22) Beyond the possible advantages, the blockchain undoubtedly represents a cost. How are you going to allocate the expenses related to the new technology?
(23) Do you perceive the application of the blockchain difficult? Do you think you need the support of experts and/or external staff permanently?
(24) Do you plan to make changes from an organizational point of view?
(25) How do you perceive the absence of an application standard?
Environmental (Internal)
(26) How are you going to communicate blockchain adoption to your customers and partners?
(27) Do you think your customers associate blockchain with sustainability? Are you planning to carry out marketing/awareness campaigns to explain how blockchain can contribute to sustainability?
(28) Do you think your company can quickly adapt to change?
(29) Are you planning to change something in your business processes or strategy?
 
Environmental (external)
(30) Have you ever received pressure from any institution to adopt sustainable procedures in Italy or abroad? If yes, of what kind?
(31) Is there a difference between the obligations for sustainability in the various countries in which you operate?
(32) Have you asked, or do you intend to request incentives from the government to implement the blockchain?
(33) Are you considering the environmental impact of “leftover” products? How do you try to predict market demand?
(34) Considering the technological, organizational, and environmental difficulties of applying the blockchain, which do you think are the most important/difficult to overcome?

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