Serendipitous drift framework
| Framework element | Description | Theoretical references |
|---|---|---|
| Trigger | Contingency, lacuna, the event that starts the serendipitous drift | Merton and Barber (2004), Busco et al. (2007), Makri and Blandford (2012) |
| Directed effort and experimentation | A purposeful search needs to be in place that involves action, trial and error and iteration | Merton and Barber (2004), Andon et al. (2007), Dew (2009), Makri and Blandford (2012), Yaqub (2018) |
| Networks and relations | A relational network in which actors play and fulfil facilitating and informative roles | van Andel (1994), Graebner (2004), Merton and Barber (2004), Andon et al. (2007), Dew (2009), McCay-Peet and Toms (2015), Yaqub (2018), Hadid and Al-Sayed (2021) |
| Enaction | The process of creating knowledge through action. Users shape the technology structures and their use | Orlikowski (2000), Quattrone and Hopper (2001), Boudreau and Robey (2005), Yaqub (2018) |
| Eureka moment | The point at which discovery is made and recognised through the sagacity of the actor. Usually, the knowledge is connected to the need that triggered the search | Rosenau (1935), van Andel (1994), Fine and Deegan (1996), Merton and Barber (2004), Heinström (2006), Dew (2009), Makri and Blandford (2012), McCay-Peet and Toms (2015) |
| Outcome | Benefits to the individual, organisation, society, etc | Graebner (2004), Makri and Blandford (2012), McCay-Peet and Toms (2015) |
| Reflection | Making sense of what has or is happening in terms of unexpectedness, outcomes and connections | Fine and Deegan (1996), Quattrone and Hopper (2001), Makri and Blandford (2012), McCay-Peet and Toms (2015) |
| Framework element | Description | Theoretical references |
|---|---|---|
| Trigger | Contingency, lacuna, the event that starts the serendipitous drift | |
| Directed effort and experimentation | A purposeful search needs to be in place that involves action, trial and error and iteration | |
| Networks and relations | A relational network in which actors play and fulfil facilitating and informative roles | |
| Enaction | The process of creating knowledge through action. Users shape the technology structures and their use | |
| Eureka moment | The point at which discovery is made and recognised through the sagacity of the actor. Usually, the knowledge is connected to the need that triggered the search | |
| Outcome | Benefits to the individual, organisation, society, etc | |
| Reflection | Making sense of what has or is happening in terms of unexpectedness, outcomes and connections |
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