Human-centric and techno-centric SC perspectives
| Dimension | Human-centric perspective | Techno-centric perspective |
|---|---|---|
| Conceptual understanding of SC | Complex socio-technical systems in which technological development is aligned with human, social, cultural, economic and environmental factors | Technological fixes resulting from the integration of ICT solutions into urban infrastructures |
| Developing SC strategy | Result of cooperation of, and interactions with, stakeholders | Based on judgement of experts |
| SC performance measurement | Result of stakeholder interactions (variety of forms and functions) | Technology serves as a lens for better view of the city |
| Key users of SC technological solutions | Various stakeholders (managerial role can be extended to a broad group of urban stakeholders) | City technocrats (better technocratic management through better information) |
| Role of citizens | Active subjects (the city is a polis in which citizens are not only the object but also the subject of decision-making when they are included in the construction of SC) | Consumers, while technocratic managers make the city better for them |
| Dimension | Human-centric perspective | Techno-centric perspective |
|---|---|---|
| Conceptual understanding of SC | Complex socio-technical systems in which technological development is aligned with human, social, cultural, economic and environmental factors | Technological fixes resulting from the integration of ICT solutions into urban infrastructures |
| Developing SC strategy | Result of cooperation of, and interactions with, stakeholders | Based on judgement of experts |
| SC performance measurement | Result of stakeholder interactions (variety of forms and functions) | Technology serves as a lens for better view of the city |
| Key users of SC technological solutions | Various stakeholders (managerial role can be extended to a broad group of urban stakeholders) | City technocrats (better technocratic management through better information) |
| Role of citizens | Active subjects (the city is a polis in which citizens are not only the object but also the subject of decision-making when they are included in the construction of SC) | Consumers, while technocratic managers make the city better for them |
Source(s): Based on Mora et al. (2019), Grossi et al. (2020)
Sharing content requires targeting cookies to be enabled. Please update your cookie preferences to use this feature.