The role of the critical episodes
| Critical episodes of knowledge translation | Tool | University's goal (before the critical episodes) | Firm's goal (before the critical episodes) | Common goal (after the critical episodes) |
|---|---|---|---|---|
| Prioritizing errors | The visual representation of “the glasses of wine” | Verifying the validity of the model | FCA already had a system for error prioritisation. The goal was to improve this model | The group closed the session by deciding to adopt the new multi-criteria model for error prioritisation |
| Building the portfolio of critical processes | The decision-making grid | Applying multi-criteria logic | Developing a more effective way of reducing errors in the assembly process within the general rules of the WCM system | The project team generated a new and original way to research the process to use to decide how to invest in quality improvement |
| Critical episodes of knowledge translation | Tool | University's goal (before the critical episodes) | Firm's goal (before the critical episodes) | Common goal (after the critical episodes) |
|---|---|---|---|---|
| Prioritizing errors | The visual representation of “ | Verifying the validity of the model | FCA already had a system for error prioritisation. The goal was to improve this model | The group closed the session by deciding to adopt the new multi-criteria model for error prioritisation |
| Building the portfolio of critical processes | The decision-making grid | Applying multi-criteria logic | Developing a more effective way of reducing errors in the assembly process within the general rules of the WCM system | The project team generated a new and original way to research the process to use to decide how to invest in quality improvement |
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