Questionnaire sectionsMain questions of each section
1. The overall organization of the project(1) What were the main objectives of the project?
(2) What were the key elements of the project in terms of scheduling and costs?
(3) Can you tell me how the idea of developing a U-I collaboration came about?
(4) In how many phases was the project articulated?
(5) Could you describe the main objectives, working methods and critical points of each phase?
(6) What were your main tasks and activities? What was the outcome of these actions?
2. Organizational practices within the cross-boundary team(1) What were the main coordination mechanisms used among project members?
(2) Could you describe an episode where there was a misunderstanding between researchers and managers? Can you describe a specific incident case? What actually happened? When and where did it happen? What would you have done differently if you could do it over again?
(3) Can you provide an example of a problem that you solved and how?
(4) How was the meeting space used? How frequently were formal or virtual meetings held to discuss new ideas or process upgrading?
(5) How was project management software used?
3. Knowledge management mechanisms and practices(1) What were the main tools to exchange data, information and knowledge between project members at different phases of the project?
(2) How were those tools actually used?
(3) What kind of knowledge did you need to work effectively?

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