Attributes qualifying an article as an example of workplace learning
| Themes | WPL | Not WPL |
|---|---|---|
| Change | • Actively find ways for auditing mistakes and changing the results • Prompt new kinds of knowledge transfer • Deal with problems beyond those initially identified • Develop certain skills because of change/challenge | • Practices emerge over time as users engage with the IT artifacts • No discussion of tensions or challenges created by change are presented |
| Reflection | • Operational knowledge vs diagnostic knowledge • Knowledge brokers turn into knowledge blockers if direct access to knowledge is blocked • Compare your practice and your priorities with that of others • Prioritize the essentials to be accommodating towards those of others • Compare what goes on at the company with industry standards | • Lack of an understanding of why a practice was needed • How employees take advantage of the IT artifact to do what they are expected, and no assessment is included |
| Deliberation | • Bring about attitude and belief in the staff • Actively make the implicit aspects explicit • Negotiate a common ground • Identify what you think you can compromise • Arrange and mobilize stages of improvement | • No conscious overcoming of problems or making a change in the way things are being done • Over time, necessity causes change in the understanding of employees • The change in understanding is a result of passing time and not an active approach |
| Themes | WPL | Not WPL |
|---|---|---|
| Change | • Actively find ways for auditing mistakes and changing the results | • Practices emerge over time as users engage with the IT artifacts |
| Reflection | • Operational knowledge vs diagnostic knowledge | • Lack of an understanding of why a practice was needed |
| Deliberation | • Bring about attitude and belief in the staff | • No conscious overcoming of problems or making a change in the way things are being done |
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