Table II

Impact of responses to quality issues on regulatory agencies

AgencyIssueResponseImpact
HISHigh Mortality Rates at NHS LanarkshireReview of NHS Lanarkshire (Healthcare Improvement Scotland, 2013b)Leading to development of new scrutiny approach – “Quality of Care Reviews”
HIWCare concerns at Abertawe Bro Morgannwg University (ABMU) Health Board and wider concerns about effectiveness of HIWTrusted to Care Independent Review (Andrews and Butler, 2014); HIW Review (Marks, 2014)Independent review of concerns at ABMU and the Welsh Health and Social Care Committee review of HIW in 2013. Followed by a formal review of HIW (Marks, 2014)
RQIAIncidents at Belfast Health and Social Care Trust and Northern Care Health and Social Care TrustInstigated reviews by RQIA of the Trusts. The Minister in parallel initiated a review of the Northern Irish health and social care system (Donaldson et al., 2014)The review of the health and social care system found that RQIA had little visibility and the healthcare system needed to strengthen its approach to improving quality
CQCHigh Mortality Rates and patient neglect at Mid Staffordshire NHS Foundation Trust, similar failings in care at Winterbourne View and Morecambe Bay FTThe Mid Staffordshire Enquiry (Francis, 2013)
Morecambe Bay Enquiry (Kirkup, 2015)
Winterbourne View (Department of Health, 2012)
Development of new inspection approach based on the NHS England reviews of high mortality trusts conducted in response to the Francis Enquiry
MonitorAs CQCAs CQCChange in role following 2012 Health and Social Care Act
TDAAs CQCTDA did not exist during the time of these issues; however, the impact of them influenced the design of the organisationEstablished following 2012 Health and Social Care Act

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