Table 1 Categories, theme and actions... | Emerald Publishing

Table 1

Categories, theme and actions emerged from documents

Type of response	Action	Theme	Criteria
Cognitive	Decision making process	Centralization	Centralized processes entail decisions made by top levels of management, including in compliance with national and regional regulations, which allow low levels of discretion to operators
	Decision making process	Delegation	Top management levels provide guidelines and delegate middle management and single operators to translate these into action
	Coordination tools	Formal	Implementation of protocols and guidelines aimed at standardizing procedures
		Formal	Creation of new roles with specific job description
		Informal	Creation of informal network of professional exchange of best practices which facilitate adjustment
Behavioral	Strategic actions and tactics	Scalability	Rapid activation/deactivation, opening/closing, redefinition of specific areas/services according to the ongoing requirements of patients and the environment, including the mobilization of resources and the creation of specific wards
Behavioral	Strategic actions and tactics	Modular	Setting up the response “modules” or units which can be implemented without affecting the ongoing activity of the organization
Contextual reinforcement	Network	Collaboration with regional authorities	Action taken to provide a comprehensive response within the hub and spoke system
Contextual reinforcement	Network	Collaboration with private partners	Multidisciplinary channels and strategic alliances providing services to the community and accessing limited resources

Type of response	Action	Theme	Criteria
Cognitive	Decision making process	Centralization	Centralized processes entail decisions made by top levels of management, including in compliance with national and regional regulations, which allow low levels of discretion to operators
	Decision making process	Delegation	Top management levels provide guidelines and delegate middle management and single operators to translate these into action
	Coordination tools	Formal	Implementation of protocols and guidelines aimed at standardizing procedures
		Formal	Creation of new roles with specific job description
		Informal	Creation of informal network of professional exchange of best practices which facilitate adjustment
Behavioral	Strategic actions and tactics	Scalability	Rapid activation/deactivation, opening/closing, redefinition of specific areas/services according to the ongoing requirements of patients and the environment, including the mobilization of resources and the creation of specific wards
Behavioral	Strategic actions and tactics	Modular	Setting up the response “modules” or units which can be implemented without affecting the ongoing activity of the organization
Contextual reinforcement	Network	Collaboration with regional authorities	Action taken to provide a comprehensive response within the hub and spoke system
Contextual reinforcement	Network	Collaboration with private partners	Multidisciplinary channels and strategic alliances providing services to the community and accessing limited resources