Table 3

Aim, level of impact and resiliency in relation to the five pillars of the strategy

ActionAimLevel of impactResiliency action
COVID hospitalIncrease the capacity of the hospital to host COVID-19 patients and effectively manage their needs
  • Physical

  • HR

  • Economic

  1. Transfer and mobilization of resources (human, technological) from the hospital

  2. Redefinition of role and task

COVID wardsEnsure safety of non-COVID19 patients, ensure ongoing activities and the delivery of the “usual” service
  • Reputational

  • Economic

  1. Implementation of procedures and definition of guidelines

  2. Communication inside the hospital to different actors

  3. Redefinition of role and task

COVID research and development unitContribute to the creation of effective clinical solutions, new procedures and adaptation to the development and spread of the virus
  • Informational

  1. Creation of multidisciplinary teams

  2. Investment in laboratory technologies

Rehabilitation wardCreation of supply chain of different actors to ensure patient safety and ensure high level of assistance and tailor-made solutions for COVID-19 patients after discharge from ICU
  • Physical

  • HR

  1. Developing partnership with strategic external partner

  2. Investment in new technologies for telemedicine and telemonitoring (lowering risk for staff)

  3. Transfer and mobilization of resources (human, technological) from the hospital

Collaboration with the regional networkEnsure an effective and synergic management of the issues raised by the pandemic for the community with the involvement of different levels
  • Informational

  • Economic

  • Physical

  • HR

  1. Developing partnership with strategic external partners

  2. Inter organizational unit

  3. Develop new technologies

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