Table 8
Summary of the direct, indirect and total effects of SJQ on loyalty
IV
Direct effects on loyalty
Indirect effects on loyalty
Total effects on loyalty
Beta
t
-value
95% CI
Beta
t
-value
95% CI
Beta
t
-value
95% CI
Journey quality
0.26*
3.29
[0.14–0.46]
0.50**
7.46
[0.33–0.59]
0.76**
25.18
[0.68–0.80]
IV
Direct effects on loyalty
Indirect effects on loyalty
Total effects on loyalty
Beta
t
-value
95% CI
Beta
t
-value
95% CI
Beta
t
-value
95% CI
Journey quality
0.26*
3.29
[0.14–0.46]
0.50**
7.46
[0.33–0.59]
0.76**
25.18
[0.68–0.80]
[ViewLarge]
Close Modal
Close Modal
This Feature Is Available To Subscribers Only
Sign In
or
Create an Account
Close Modal
Close Modal