Table 2

Themes, topics and sources

Themes and extracted topicsSources and interceptsSignificant differences
Identified themesTopic noTopic descriptionNo. of docsA. CompanyB. TwitterC. NewsF-valueComp/NewsComp/TwitterNews/Twitter
Responsibility towards employees and workers1Companies sharing profits for better wages3800.0070.0090.0050.23   
2Companies accepting/rejecting government's furlough scheme2720.0030.0060.0206.88** *
3H&M fined for breaching GDPR law employees7530.0030.0110.0051.03   
4Labour rights in South East Asian garment factories/Worker unions1,4230.0530.0200.0252.93   
5Uighurs forced labor and other minority issues6590.0120.0090.0080.19   
Profits and economic responsibility6Primark's profits6380.0090.0060.06043.87*** ***
7Government policies and taxes in Myanmar5170.0070.0090.0070.04   
8H&M profits/Financial news7650.0070.0050.05842.32*** ***
Sustainability and environmental protection9Brazilian leather boycott4200.0530.0080.0118.27***** 
10Ban on single use plastics/recycling2220.0210.0040.0151.97   
11Sustainable cotton/recycling1,0640.0570.0150.0109.62***** 
12Sustainable fashion/fashion companies pact to reduce negative environmental impact2,5190.0220.0190.0080.97   
13COO H&M discussing actions for a circular economy9160.1250.0110.02224.33****** 
14H&M Conscious Collection7630.1140.0090.01936.09****** 
Legal and ethical responsibility15Harmful designs3360.0010.0070.0102.92*  
16Companies breaching copyright of (street) artists2860.0010.0070.0051.59   
17H&M increases clothing sizes for woman5950.0040.0110.0071.2   
18Company scandals/PR crisis3890.0080.0100.0070.09   
19Fashion retailers banning mohair products1280.0110.0070.0110.30   
20Discussions about racist H&M ad3,0770.0020.0200.0034.29 **
21Repercussions of racist H&M ad (EFF destroying H&M stores in SA)4760.0010.0070.0176.92***  
Responsibility to the community and customers22Primark's actions during Covid19 pandemic/paying suppliers, safety measures, furloughing employees2000.0070.0050.0257.47** **
23Primark warning their customers about online resellers5940.0090.0110.0150.51   
24Canadian fashion companies join the battle against Covid19/production of medical protective gear and donations2690.0480.0050.0126.77** 
25Delayed deliveries because of Covid19 disrupted supply chains4370.2300.2680.2500.30   
26Covid19 safety rules8170.0130.0110.0140.10   

Note(s): ***p < 0.001, **p < 0.01, *p < 0.05. Italics denote values that are significantly higher for a particular communication source

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