Spearman correlation analysis for adopters-accepters (YBCs)
| Construct | PB1 | PB2 | PB3 | SB1 | SB2 | SB3 | SB4 | AB1 | AB2 | AB3 | AB4 | IB1 | IB2 | IB4 | IB6 | T1 | T2 | T3 | Intention |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| PB1 | 1.000 | ||||||||||||||||||
| PB2 | 0.564** | 1.000 | |||||||||||||||||
| PB3 | 0.365** | 0.652** | 1.000 | ||||||||||||||||
| SB1 | 0.638** | 0.475** | 0.274** | 1.000 | |||||||||||||||
| SB2 | 0.568** | 0.409** | 0.299** | 0.716** | 1.000 | ||||||||||||||
| SB3 | 0.521** | 0.405** | 0.259** | 0.571** | 0.615** | 1.000 | |||||||||||||
| SB4 | 0.521** | 0.460** | 0.265** | 0.638** | 0.654** | 0.728** | 1.000 | ||||||||||||
| AB1 | 0.296** | 0.105 | 0.157 | 0.371** | 0.435** | 0.492** | 0.387** | 1.000 | |||||||||||
| AB2 | 0.289** | 0.359** | 0.251** | 0.416** | 0.410** | 0.395** | 0.310** | 0.448** | 1.000 | ||||||||||
| AB3 | 0.303** | 0.385** | 0.337** | 0.253** | 0.286** | 0.309** | 0.241* | 0.406** | 0.686** | 1.000 | |||||||||
| AB4 | 0.207* | 0.271** | 0.262** | 0.287** | 0.295** | 0.253** | 0.402** | 0.229* | 0.502** | 0.488** | 1.000 | ||||||||
| IB1 | 0.339** | 0.318** | 0.318** | 0.199* | 0.256** | 0.262** | 0.213* | 0.393** | 0.420** | 0.478** | 0.253** | 1.000 | |||||||
| IB2 | 0.190 | 0.141 | 0.275** | 0.092 | 0.036 | 0.036 | 0.143 | −0.146 | 0.061 | 0.040 | 0.198* | 0.092 | 1.000 | ||||||
| IB4 | 0.312** | 0.295** | 0.358** | 0.269** | 0.294** | 0.319** | 0.312** | 0.256** | 0.377** | 0.323** | 0.382** | 0.385** | 0.288** | 1.000 | |||||
| IB6 | 0.096 | 0.149 | 0.223* | 0.013 | 0.116 | 0.299** | 0.308** | 0.165 | 0.232* | 0.244* | 0.263** | 0.264** | 0.262** | 0.295** | 1.000 | ||||
| TB1 | −0.035 | 0.204* | 0.196* | 0.111 | 0.101 | 0.150 | 0.115 | 0.208* | 0.316** | 0.141 | 0.078 | 0.179 | −0.099 | 0.066 | 0.170 | 1.000 | |||
| TB2 | 0.497** | 0.449** | 0.283** | 0.569** | 0.549** | 0.567** | 0.605** | 0.356** | 0.473** | 0.392** | 0.537** | 0.319** | 0.084 | 0.397** | 0.215* | 0.238* | 1.000 | ||
| TB3 | 0.162 | 0.128 | 0.101 | 0.217* | 0.300** | 0.335** | 0.333** | 0.202* | 0.262** | 0.139 | 0.193* | 0.164 | 0.179 | 0.099 | 0.450** | 0.179 | 0.257** | 1.000 | |
| Intention | −0.250** | −0.193* | −0.240* | −0.222* | −0.191 | −0.170 | −0.126 | −0.052 | −0.170 | −0.175 | −0.518** | −0.014 | −0.018 | −0.310** | −0.067 | −0.015 | −0.299** | 0.052 | 1.000 |
| Construct | PB1 | PB2 | PB3 | SB1 | SB2 | SB3 | SB4 | AB1 | AB2 | AB3 | AB4 | IB1 | IB2 | IB4 | IB6 | T1 | T2 | T3 | Intention |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| PB1 | 1.000 | ||||||||||||||||||
| PB2 | 0.564 | 1.000 | |||||||||||||||||
| PB3 | 0.365 | 0.652 | 1.000 | ||||||||||||||||
| SB1 | 0.638 | 0.475 | 0.274 | 1.000 | |||||||||||||||
| SB2 | 0.568 | 0.409 | 0.299 | 0.716 | 1.000 | ||||||||||||||
| SB3 | 0.521 | 0.405 | 0.259 | 0.571 | 0.615 | 1.000 | |||||||||||||
| SB4 | 0.521 | 0.460 | 0.265 | 0.638 | 0.654 | 0.728 | 1.000 | ||||||||||||
| AB1 | 0.296 | 0.105 | 0.157 | 0.371 | 0.435 | 0.492 | 0.387 | 1.000 | |||||||||||
| AB2 | 0.289 | 0.359 | 0.251 | 0.416 | 0.410 | 0.395 | 0.310 | 0.448 | 1.000 | ||||||||||
| AB3 | 0.303 | 0.385 | 0.337 | 0.253 | 0.286 | 0.309 | 0.241* | 0.406 | 0.686 | 1.000 | |||||||||
| AB4 | 0.207* | 0.271 | 0.262 | 0.287 | 0.295 | 0.253 | 0.402 | 0.229* | 0.502 | 0.488 | 1.000 | ||||||||
| IB1 | 0.339 | 0.318 | 0.318 | 0.199* | 0.256 | 0.262 | 0.213* | 0.393 | 0.420 | 0.478 | 0.253 | 1.000 | |||||||
| IB2 | 0.190 | 0.141 | 0.275 | 0.092 | 0.036 | 0.036 | 0.143 | −0.146 | 0.061 | 0.040 | 0.198* | 0.092 | 1.000 | ||||||
| IB4 | 0.312 | 0.295 | 0.358 | 0.269 | 0.294 | 0.319 | 0.312 | 0.256 | 0.377 | 0.323 | 0.382 | 0.385 | 0.288 | 1.000 | |||||
| IB6 | 0.096 | 0.149 | 0.223* | 0.013 | 0.116 | 0.299 | 0.308 | 0.165 | 0.232* | 0.244* | 0.263 | 0.264 | 0.262 | 0.295 | 1.000 | ||||
| TB1 | −0.035 | 0.204* | 0.196* | 0.111 | 0.101 | 0.150 | 0.115 | 0.208* | 0.316 | 0.141 | 0.078 | 0.179 | −0.099 | 0.066 | 0.170 | 1.000 | |||
| TB2 | 0.497 | 0.449 | 0.283 | 0.569 | 0.549 | 0.567 | 0.605 | 0.356 | 0.473 | 0.392 | 0.537 | 0.319 | 0.084 | 0.397 | 0.215* | 0.238* | 1.000 | ||
| TB3 | 0.162 | 0.128 | 0.101 | 0.217* | 0.300 | 0.335 | 0.333 | 0.202* | 0.262 | 0.139 | 0.193* | 0.164 | 0.179 | 0.099 | 0.450 | 0.179 | 0.257 | 1.000 | |
| Intention | −0.250 | −0.193* | −0.240* | −0.222* | −0.191 | −0.170 | −0.126 | −0.052 | −0.170 | −0.175 | −0.518 | −0.014 | −0.018 | −0.310 | −0.067 | −0.015 | −0.299 | 0.052 | 1.000 |
Notes:
Correlation is significant at the 0.01 level (two-tailed), * Correlation is significant at the 0.05 level (two-tailed); n = 105; YBCs = Young bank customers; PB1–3 = Privacy barriers; SB1–4 = Security barriers; AB1–4 = Access barriers; IB1, 2, 4 and 6 = Impersonalisation barriers; TB1–3 = Trust barriers; Intention = Intention to fully adopt DPMs