Table 5

CSR categories and indicators

DimensionCategoryIndicator
EconomicEconomic performanceDirect economic value generated, revenues, operating costs, employee compensation, retained earnings, payments to capital providers, donations, taxes
Governmental financial assistance received
Market presencePolicy and practices of spending on locally based suppliers
Procedures for local hiring
Indirect impactsInfrastructure investments and services provided for public benefit
EnvironmentalMaterialsMaterials used
Recycled materials used
EnergyDirect energy consumption
Indirect energy consumption
WaterTotal water withdrawal
BiodiversityLocation size of land in protected biodiversity value areas
Description of significant impacts of activities on biodiversity
Emissions, effluents, wasteTotal direct and indirect GHG emissions
Other relevant indirect GHG emissions
Total water discharge
Total weight of waste
Total number of significant spills
Products and servicesInitiatives to mitigate environmental impacts products/services
Products sold and packaging materials reclaimed
ComplianceSignificant sanctions for noncompliance with environmental laws
SocialLabor practices
EmploymentTotal workforce by employment type or contract
Information related to new employee hires and turnover
Labor relationsEmployees covered by collective bargaining agreements
Occupational health/safetyCompliance with health and safety standards
Training and educationEmployee training
Diversity/equal opportunityComposition of governance bodies and breakdown of employees
Human rights
Investment, procurement practicesSignificant investment agreements and contracts that include clauses incorporating human rights concerns
Information on significant business partners that have had human rights screening
Information on education of employees on human rights
Non-discriminationIncidents related to discrimination
Freedom of association and collective bargainingProcedures to identify operations in which the right to exercise freedom of association and collective bargaining may be at risk
Child LaborProcedures to identify operations with significant risk for incidence of child labor
Forced and compulsory laborProcedures to identify suppliers with significant risk for incidence of forced or compulsory labor
Society
Local communityOperations to implement local community engagement and development programs
CorruptionProcedures to identify risks related to corruption
Public policyInfo related to public policy positions
Product responsibility
Customer health/safetyInfo on safety and health impacts of products and services
Product/service labelingType of product and service info required by laws
Marketing communicationPrograms to adhere to laws, standards and voluntary codes related to marketing communications
ComplianceSignificant fines for noncompliance with laws and regulations concerning the provision and use of products and services
Total40 items

Source(s): Dias et al. (2017) 

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