Personal variables: personal characteristics, personal and professional background (having a family member with an intellectual disability or a former job in education)

Motivations

Perceptions of knowledge: definition of knowledge; availability of implicit and explicit knowledge; importance of scientific knowledge†; function of knowledge (contributes to quality)

Perceptions of knowledge sharing: on learning (conditions); design and conditions of knowledge sharing (dialogue); importance of knowledge sharing; sharing knowledge with the outside world (open source)

Perceptions of collaboration: on multidisciplinary collaboration within and between organizations

Other perceptions: on the role of knowledge in care development; the relationship between knowledge and professionalism (professional behavior is based on knowledge); managerial control (facilitating bottom-up development)

Identifying areas of concern: innovation and implementation of knowledge*,†; absence of a knowledge culture*; knowledge sharing*,†; level of equivalence of knowledge sources*,†

Strategic planning role (specialization on complex care needs of clients)

Initiating role (company trainings)

Responsibility for quality (signals that quality improvement is required)

Role as employer (avoiding staff layoffs after budget cuts)

Required knowledge base and competencies*,†

Required motivation, attitude, readiness for action*,†

Required knowledge about complex care needs of clients (with challenging behaviors)*,†

Aligning the design of learning with professionals’ needs*,†