| Problem-related comments | 1 | “The idea solves a real problem …… [here follows an explanation what the problem is]. The idea can be solved at a reasonable cost ……” | Interpretation of the problem that the idea can solve |
| 2 | “Very nice idea. If there is a way to ……[here follows an explanation of the problem that could be solved] then this may be a very good solution” |
| 3 | “With ** technology we can ……[here follows an explanation of what issues can be avoided]” |
| 4 | “This is a very interesting idea. However, based on your description, the idea will only work if ……[here follows a description that narrows the scope of the problem that can be solved]. What if ……?” | Correction of a misconception in idea content related to a problem |
| 5 | “Hi, I know of a something similar (sic!) problem ……[here follows an explanation of what the similar problem is]” | Adding a similar problem that idea might solve |
| 6 | “Hello, I like this idea. Maybe it is also possible to address the following problem: ……[here follows an explanation of what the added problem is]” | Adding a new problem that idea might solve |
| Solution-related comments | 7 | “Hi **, we have had a first chat on the idea within the Innovation Board. The solution you are suggesting is technically feasible, and might not require too much implementation effort ……. There is, however, an alternative solution …… [here follows a description of what the alternative solution is]” | Adding new alterative solution when there is solution mentioned in ideas |
| 8 | “Good work. One of the use case (sic!) mentioned, …… [here the information about the solution is described] has very good proposition in our products” | Completing the existed solution part |
| 9 | “Also it would be good if …… [here follows a description of the added solution]. This …… would help …… [here follows an explanation of what value the added solution has]” | Adding new alterative solution when there is no solution mentioned in ideas |
| 10 | “Hi I think your proposal is very useful so I totally support it. Actually I kind of have a solution for the main problem : 1. Create a ……. 2. Create a ……[here follows a description of the solution in detail] |