Research approach
| Data source | Twenty-eight customer interviews | Ten diaries |
|---|---|---|
| Participant selection criteria | The participant had used the activity tracker for a min. of one month before the interview. 11 women, 17 men, aged between 20 and 50 years. | The participant had used the activity tracker for a min. of one month before the interview. 8 women, 2 men, aged between 20 and 50 years. |
| Data collection | Semi-structured interviews Thematic questions
| Personal diaries Thematic questions
|
| Interview/diary length | 30–50 min/each | 5–6 pages/diary |
| Twenty-eight customer interviews | Ten diaries | |
|---|---|---|
| The participant had used the activity tracker for a min. of one month before the interview. | The participant had used the activity tracker for a min. of one month before the interview. | |
| Semi-structured interviews Describe a normal run, a perfect run and the worst possible run Describe your activity tracker How, when, where, with whom and why do you run with the activity tracker? Describe a positive memory of the activity tracker – what made this memory positive? Describe a negative memory of the activity tracker – what made this memory negative? What role does the activity tracker play in your life? What is your role regarding the activity tracker? What role do other actors play in your sports tracking experience? | Personal diaries How was your run today? What role did the activity tracker play in your run? Has anything changed in your experience with running with the activity tracker since a) last time and b) you started using it? What role does the activity tracker play in your life? What is your role regarding the activity tracker? What role do other actors play in your sports tracking experience? | |
| 30–50 min/each | 5–6 pages/diary |