Table 1

Summary of the literature on consumer-brand themes in augmented reality

ReferencesMethodProcess variables/moderatorsDependent variablesKey findings
(Baek et al., 2018)ExperimentSelf-viewing, self-brand connection/narcissismPurchase intentionSelf-viewing enhances both self-brand connection and purchase intention
(Phua and Kim, 2018)SurveySelf-referencing, self-brand congruity, perceived humorBrand attitude, purchase intentionAR enhances attitudes toward brands through self-brand congruity, self-referencing and perceived humor. Perceived humor is more important than self-referencing for brand attitudes
(Scholz and Duffy, 2018)Ethnographic studyBranded app as personal space, dissolving of boundaries and foregrounding the consumer, protecting and dissolving the consumer/brand fusionConsumer–brand relationshipAR enables consumers’ self-exploration and self-expression. AR drives more intimate consumer–brand relationships when marketers keep both the brand and transactional aspects of the app in the background
(Huang et al., 2019)ExperimentSense of ownership control, rehearsability, self-referencing, IT identityBrand loveAR is higher in interactive effect and higher in audiovisual effect. Brand love is positively influenced by self-referencing and by IT identity
(Rauschnabel et al., 2019)SurveyAugmentation quality, hedonic and utilitarian quality, inspirationBrand attitudesAR apps inspire consumers and improve their attitudes toward brands
(Smink et al., 2019)ExperimentSelf-referencing, perceived informativeness, perceived enjoyment, perceived intrusivenessBrand attitude, purchase intention, willingness to share personal dataAR enhance self-referencing, in turn, it increases positive brand responses, such as brand attitudes and purchase intentions
(Xu et al., 2019)ExperimentSelf-referencingAttitude toward productSelf-referencing enhances attitudes toward product
(Smink et al., 2020)ExperimentSpatial presence, personalization, perceived intrusivenessAttitude and behavior toward the app, brand attitude, purchase intentionPersonalization led to purchase intentions (but not enhanced brand attitudes), while perceived intrusiveness had negative consequences
This studySurveySelf-presence, self-explorative engagementBrand cognitive processing, brand attitudeConsumers’ sense of an authentic virtual self leads to self-explorative engagement. When consumers explore their styles, it enhances consumers’ learning about brands and, thus, heightens brand attitude

Note:

AR = augmented reality

Source: Authors’ own work

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