Summary of the literature on consumer-brand themes in augmented reality
| References | Method | Process variables/moderators | Dependent variables | Key findings |
|---|---|---|---|---|
| (Baek et al., 2018) | Experiment | Self-viewing, self-brand connection/narcissism | Purchase intention | Self-viewing enhances both self-brand connection and purchase intention |
| (Phua and Kim, 2018) | Survey | Self-referencing, self-brand congruity, perceived humor | Brand attitude, purchase intention | AR enhances attitudes toward brands through self-brand congruity, self-referencing and perceived humor. Perceived humor is more important than self-referencing for brand attitudes |
| (Scholz and Duffy, 2018) | Ethnographic study | Branded app as personal space, dissolving of boundaries and foregrounding the consumer, protecting and dissolving the consumer/brand fusion | Consumer–brand relationship | AR enables consumers’ self-exploration and self-expression. AR drives more intimate consumer–brand relationships when marketers keep both the brand and transactional aspects of the app in the background |
| (Huang et al., 2019) | Experiment | Sense of ownership control, rehearsability, self-referencing, IT identity | Brand love | AR is higher in interactive effect and higher in audiovisual effect. Brand love is positively influenced by self-referencing and by IT identity |
| (Rauschnabel et al., 2019) | Survey | Augmentation quality, hedonic and utilitarian quality, inspiration | Brand attitudes | AR apps inspire consumers and improve their attitudes toward brands |
| (Smink et al., 2019) | Experiment | Self-referencing, perceived informativeness, perceived enjoyment, perceived intrusiveness | Brand attitude, purchase intention, willingness to share personal data | AR enhance self-referencing, in turn, it increases positive brand responses, such as brand attitudes and purchase intentions |
| (Xu et al., 2019) | Experiment | Self-referencing | Attitude toward product | Self-referencing enhances attitudes toward product |
| (Smink et al., 2020) | Experiment | Spatial presence, personalization, perceived intrusiveness | Attitude and behavior toward the app, brand attitude, purchase intention | Personalization led to purchase intentions (but not enhanced brand attitudes), while perceived intrusiveness had negative consequences |
| This study | Survey | Self-presence, self-explorative engagement | Brand cognitive processing, brand attitude | Consumers’ sense of an authentic virtual self leads to self-explorative engagement. When consumers explore their styles, it enhances consumers’ learning about brands and, thus, heightens brand attitude |
| References | Method | Process variables/moderators | Dependent variables | Key findings |
|---|---|---|---|---|
| ( | Experiment | Self-viewing, self-brand connection/narcissism | Purchase intention | Self-viewing enhances both self-brand connection and purchase intention |
| ( | Survey | Self-referencing, self-brand congruity, perceived humor | Brand attitude, purchase intention | AR enhances attitudes toward brands through self-brand congruity, self-referencing and perceived humor. Perceived humor is more important than self-referencing for brand attitudes |
| ( | Ethnographic study | Branded app as personal space, dissolving of boundaries and foregrounding the consumer, protecting and dissolving the consumer/brand fusion | Consumer–brand relationship | AR enables consumers’ self-exploration and self-expression. AR drives more intimate consumer–brand relationships when marketers keep both the brand and transactional aspects of the app in the background |
| ( | Experiment | Sense of ownership control, rehearsability, self-referencing, IT identity | Brand love | AR is higher in interactive effect and higher in audiovisual effect. Brand love is positively influenced by self-referencing and by IT identity |
| ( | Survey | Augmentation quality, hedonic and utilitarian quality, inspiration | Brand attitudes | AR apps inspire consumers and improve their attitudes toward brands |
| ( | Experiment | Self-referencing, perceived informativeness, perceived enjoyment, perceived intrusiveness | Brand attitude, purchase intention, willingness to share personal data | AR enhance self-referencing, in turn, it increases positive brand responses, such as brand attitudes and purchase intentions |
| ( | Experiment | Self-referencing | Attitude toward product | Self-referencing enhances attitudes toward product |
| ( | Experiment | Spatial presence, personalization, perceived intrusiveness | Attitude and behavior toward the app, brand attitude, purchase intention | Personalization led to purchase intentions (but not enhanced brand attitudes), while perceived intrusiveness had negative consequences |
| This study | Survey | Self-presence, self-explorative engagement | Brand cognitive processing, brand attitude | Consumers’ sense of an authentic virtual self leads to self-explorative engagement. When consumers explore their styles, it enhances consumers’ learning about brands and, thus, heightens brand attitude |
Note:
AR = augmented reality
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