Table 4 The customer experience... | Emerald Publishing

Table 4

The customer experience management model coefficients and correlations

Coefficients^a
Model		Standardized coefficients	T	Sig	Correlations
Model		Beta	T	Sig	Zero-order	Partial	Part
1	(Constant)		3.488	0.001
1	Virtual Interaction	0.744	10.332	0.000	0.744	0.744	0.744
2	(Constant)		−0.692	0.491
	Virtual Interaction	0.472	5.978	0.000	0.744	0.544	0.371
	Service Interaction	0.439	5.559	0.000	0.732	0.516	0.345
3	(Constant)		−1.980	0.051
	Virtual Interaction	0.452	5.809	0.000	0.744	0.535	0.353
	Service Interaction	0.446	5.759	0.000	0.732	0.532	0.350
	Physical Interaction	0.133	2.175	0.032	0.207	0.231	0.132

Coefficients^a
Model		Standardized coefficients	T	Sig	Correlations
Model		Beta	T	Sig	Zero-order	Partial	Part
1	(Constant)		3.488	0.001
1	Virtual Interaction	0.744	10.332	0.000	0.744	0.744	0.744
2	(Constant)		−0.692	0.491
	Virtual Interaction	0.472	5.978	0.000	0.744	0.544	0.371
	Service Interaction	0.439	5.559	0.000	0.732	0.516	0.345
3	(Constant)		−1.980	0.051
	Virtual Interaction	0.452	5.809	0.000	0.744	0.535	0.353
	Service Interaction	0.446	5.759	0.000	0.732	0.532	0.350
	Physical Interaction	0.133	2.175	0.032	0.207	0.231	0.132

Note(s): a. Dependent Variable: Customer Loyalty