Table 1

Kotter 8-step change model (adapted from Kotter, 1996, 2008)

NoStepsProcess
1Create a sense of urgencyCreating the climate for change
2Build the guiding coalition
3Engage the university's strategic vision and initiatives
4Communicate intention and enlist volunteers with requisite competenciesEngaging and enabling the whole organiastion
5Enable action, remove barriers and empower innovation
6Create short-term wins
7Sustain acceleration of positive changesImplementing and sustaining change
8Institute systemic, organisation and process changes across the University

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