Table 2. Trust-building factors in the... | Emerald Publishing

Table 2.

Trust-building factors in the student–lecturer relationship

Trust-building factor	Illustrative quotes
Showing support for the student’s actions	“A lecturer being supportive of their student’s decisions is what creates a bond of trust between them”. – E2 “Lecturers, they are your point of contact and are present throughout your research studies and internship period. So, I think having their support is essential”. – E10
Motivating action	“When my lecturer motivates me and supports me, it increases my trust in him”. – E3 “Once, my lecturer guided me in choosing an appropriate research topic, as the area I was studying was narrow. Instead of directly pointing out, he suggested some great books and academic sources that helped me gather more information on the subject. In another incident, my professor ... arranged two additional sessions, giving some additional context of the topic, which builds up my knowledge”. – E5
Discussing the quality of the student’s ideas	“I think it’s like being able to share your ideas, and to be able to receive constructive feedback, you should be providing help in understanding why it’s not a good idea and helping you find alternative ideas or develop the idea further to a stage where it could be viable”. – E9
Constructive criticism of wrong decisions	“Constructive criticism: I would like my professor to criticise my ideas if they are not worth my time or effort and support ideas only when they are valid and will work in the future, instead of sugar-coated conversation wherein they say the idea is amazing. By end of the day, those ideas are of no use”. – E8 “When he scolds me for my mistakes and helps me in correcting those, I understand that he cares about me and wants me on the correct path”. – E3 “Being critical about the drawbacks of the decision and explaining it to me thoroughly, whether it is a good idea, will build my trust in my lecturer”. – E2
Openness and accessible communication	“Communication, transparency and cooperation between the lecturer and student”. – E2 “Being able to communicate effectively and listening to students”. – E9
Confidentiality	“Other factors, including confidentiality and motivation, would further enhance the trust in the lecturer”. – E10
Fair treatment	“It’s also fairness in treatment, no partiality in treatment with all the students”. – E10
Honouring obligations	“Also, excellence and communicating effectively and keeping the promises”. – E10

Trust-building factor	Illustrative quotes
Showing support for the student’s actions	“A lecturer being supportive of their student’s decisions is what createsa bond of trust between them”. – E2“Lecturers, they are your point of contact and are present throughout your research studies and internship period. So, I think having their support is essential”. – E10
Motivating action	“When my lecturer motivates me and supports me, it increases my trust in him”. – E3“Once, my lecturer guided me in choosing an appropriate research topic, as the area I was studying was narrow. Instead of directly pointing out, he suggested some great books and academic sources that helped me gather more information on the subject. In another incident, my professor ... arranged two additional sessions, giving some additional context of the topic, which builds up my knowledge”. – E5
Discussing the quality of the student’s ideas	“I think it’s like being able to share your ideas, and to be able to receive constructive feedback, you should be providing help in understanding why it’s not a good idea and helping you find alternative ideas or develop the idea further to a stage where it could be viable”. – E9
Constructive criticism of wrong decisions	“Constructive criticism: I would like my professor to criticise my ideas if they are not worth my time or effort and support ideas only when they are valid and will work in the future, instead of sugar-coated conversation wherein they say the idea is amazing. By end of the day, those ideas are of no use”. – E8“When he scolds me for my mistakes and helps me in correcting those, I understand that he cares about me and wants me on the correct path”. – E3“Being critical about the drawbacks of the decision and explaining it to me thoroughly, whether it is a good idea, will build my trust in my lecturer”. – E2
Openness and accessible communication	“Communication, transparency and cooperation between the lecturer and student”. – E2“Being able to communicate effectively and listening to students”. – E9
Confidentiality	“Other factors, including confidentiality and motivation, would further enhance the trust in the lecturer”. – E10
Fair treatment	“It’s also fairness in treatment, no partiality in treatment with all the students”. – E10
Honouring obligations	“Also, excellence and communicating effectively and keeping the promises”. – E10