Overall survey ratings
| Platform | Video quality | Audio quality | Privacy/ Security | Multi-device support | User friendliness of interface | Screen sharing | Chat features | Host's control | Quality of meeting recording | Average * |
|---|---|---|---|---|---|---|---|---|---|---|
| Zoom | 3.23 | 3.21 | 2.45 | 3.33 | 3.38 | 3.41 | 3.43 | 3.35 | 3.2 | 3.23 |
| Google Meets | 3.45 | 3.46 | 3.38 | 3.51 | 3.54 | 3.53 | 3.43 | 3.38 | 3.35 | 3.45 |
| Microsoft Teams | 3.44 | 3.46 | 3.46 | 3.51 | 3.4 | 3.52 | 3.37 | 3.42 | 3.55 | 3.46 |
| GoToWebinar | 3.24 | 3.26 | 3.3 | 3.2 | 3.12 | 3.28 | 3.11 | 3.36 | 3.29 | 3.24 |
| Adobe Connect | 2.73 | 2.79 | 2.68 | 2.77 | 2.88 | 3.15 | 2.71 | 2.8 | 2.76 | 2.81 |
| GoToMeeting | 3.32 | 3.22 | 3.1 | 3.29 | 3.06 | 3.33 | 3.27 | 3.24 | 3.15 | 3.22 |
| Zoho Meeting | 2.98 | 2.9 | 2.76 | 2.9 | 2.85 | 2.91 | 2.88 | 2.9 | 2.95 | 2.9 |
| Platform | Video quality | Audio quality | Privacy/ Security | Multi-device support | User friendliness of interface | Screen sharing | Chat features | Host's control | Quality of meeting recording | Average * |
|---|---|---|---|---|---|---|---|---|---|---|
| Zoom | 3.23 | 3.21 | 2.45 | 3.33 | 3.38 | 3.41 | 3.43 | 3.35 | 3.2 | 3.23 |
| Google Meets | 3.45 | 3.46 | 3.38 | 3.51 | 3.54 | 3.53 | 3.43 | 3.38 | 3.35 | 3.45 |
| Microsoft Teams | 3.44 | 3.46 | 3.46 | 3.51 | 3.4 | 3.52 | 3.37 | 3.42 | 3.55 | 3.46 |
| GoToWebinar | 3.24 | 3.26 | 3.3 | 3.2 | 3.12 | 3.28 | 3.11 | 3.36 | 3.29 | 3.24 |
| Adobe Connect | 2.73 | 2.79 | 2.68 | 2.77 | 2.88 | 3.15 | 2.71 | 2.8 | 2.76 | 2.81 |
| GoToMeeting | 3.32 | 3.22 | 3.1 | 3.29 | 3.06 | 3.33 | 3.27 | 3.24 | 3.15 | 3.22 |
| Zoho Meeting | 2.98 | 2.9 | 2.76 | 2.9 | 2.85 | 2.91 | 2.88 | 2.9 | 2.95 | 2.9 |
Note(s): *The overall average for each platform is calculated based on the number of respondents who have used that platform. This helps to avoid bias based on the awareness of platforms
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