Reliability and validity of measurement model constructs and items
| Constructs, operational definitions and item | Item loadings |
|---|---|
| BA continuance intention–BA_CI (Bhattacherjee, 2001) (α = 0.792, CR = 0.878, AVE = 0.706) The extent to which a user intends to continue using BA | |
| I intend to continue using BA rather than discontinue its use | 0.857 |
| I intend to continue using BA than any alternative means | 0.851 |
| I would like to continue my use of BA | 0.812 |
| Confirmation–BA_TC (Bhattacherjee, 2001) (α = 0.748, CR = 0.855, AVE = 0.664) The degree to which a user perceives the actual performance of BA to match their anticipated performance levels after BA use | |
| My experience with using BA was better than what I expected | 0.777 |
| The service level provided by BA was better than what I expected | 0.823 |
| Overall, most of my expectations from using BA were confirmed | 0.842 |
| Satisfaction–BA_S (Bhattacherjee, 2001) (α = 1, CR = 1, AVE = 1) The extent to which a user feels affected by prior BA use | |
| How do you feel about the overall experience of BA use? | 1.000 |
| Perceived usefulness–BA_PU (Bhattacherjee, 2001) (α = 0.855, CR = 0.902, AVE = 0.698) The extent to which one expects to gain an operational or strategic advantage from using BA | |
| Using BA improves my job performance | 0.752 |
| Using BA increases my job productivity | 0.864 |
| Using BA enhances my effectiveness in my job | 0.884 |
| Overall, BA is using in my job | 0.836 |
| Technological compatibility – BA_TC (Chen et al., 2015) (α = 0.769, CR = 0.866, AVE = 0.684) The extent to which a BA consistently aligns with the needs, values and past experiences of its user | |
| Using BA is consistent with our business practices | 0.839 |
| Using BA fits our organizational culture | 0.854 |
| Overall, it is easy to incorporate BA into our agile practices | 0.788 |
| Constructs, operational definitions and item | Item loadings |
|---|---|
| I intend to continue using BA rather than discontinue its use | 0.857 |
| I intend to continue using BA than any alternative means | 0.851 |
| I would like to continue my use of BA | 0.812 |
| My experience with using BA was better than what I expected | 0.777 |
| The service level provided by BA was better than what I expected | 0.823 |
| Overall, most of my expectations from using BA were confirmed | 0.842 |
| How do you feel about the overall experience of BA use? | 1.000 |
| Using BA improves my job performance | 0.752 |
| Using BA increases my job productivity | 0.864 |
| Using BA enhances my effectiveness in my job | 0.884 |
| Overall, BA is using in my job | 0.836 |
| Using BA is consistent with our business practices | 0.839 |
| Using BA fits our organizational culture | 0.854 |
| Overall, it is easy to incorporate BA into our agile practices | 0.788 |